Veniero's Pasticceria & Caffe
New York, NY 10003
Phone: (212) 674-7070
07/05/2007 Posted by az4norml
I tried to place on order on the website for Cannolis and the website was having real problems. I called in and asked for help, they said I would have to speak to Paula. I continued to have problems only now it wasing duplicate order when in fact the first order was completed with the incorrect credit card number. I called back in to speak to Paula, I explained my situation- she first rudely suggested that the problem was with my credit card company and that I should call them. I graciously explained my problem again and she said that someone handles the web orders and she couldn't fix it. After some discussion she hesistated but offered to cancel the original order with the wrong number. She needed the order number- Well do to the website not responding no order number came up. She rudely refused to help me without this number. I finally told her to forget the whole thing. Paula is one rude, unhelpful service person for sure. Avoid this place for Cannoli delivery- the service is terrible.
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