New York's Little Elves
New York, NY 10003-7529
Phone: (212) 674-2629
08/01/2006 Posted by doesgood
I have never had a more bizarre experience in my life. Being a former house cleaner myself i can tell you its not an easy job so when i hire someone i make it as nice and easy for them as possible, offering water, tea, coffee, a snack, music, cleaning products, etc. When I called LIttle Elves I was not making a lot of money, but needed my home professionaly cleaned as I am about to sublet it. I specified I needed a cleaner who would do an excllent, efficient job. Of course they said "all of our cleaners are excellent". So when the cleaner showed up, I stayed for an hour, offered her water, tea, cookies, etc, showed her my list of things to do. She called the agency and they translated into English what I asked for on my list. She said it seemed she could do all of it, no problem. I ran out for 10 minutes to get cash to pay her. On my way back, Little Elves called and told me (AND I QUOTE) "your place is too filthy for her to clean it".[First of all this place is FAR FAR from filthy-and how unprofeesional is that?] I said "I've been a house cleaner myself and this place is FAR from Flithy". ( It needed some cleaning but hello--isnt that YOUR JOB?). Her response? "THEN CLEAN IT YOURSELF CUZ WE AREN"T DOING IT". What in GODS NAME kind of business are these people running? I came home to find an over heated woman with head in her hands. I gave her asprin and more cold water. She apologized and left my place in ruins. DO NOT CALL THESE PEOPLE> GOD KNOWS WHY THEY ARE IN BUSINESS?!!!!!I"m reporting this as many places as i can.
Pros: none
Cons: too many to mention.
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