Heart Of Chelsea Animal Hospital
New York, NY 10011
Phone: (212) 924-6116
02/18/2008 Posted by JoanBennett
Two years ago I switched to Heart of Chelsea because my other vet kept trying to get me to spend a lot of money, yet got impatient when I had billing questions. ($4,000 for an MRI because my dog lightly knocked her head playing? Are you serious?) I switched to Heart of Chelsea after a breeder recommended them as the best she'd ever seen in New York. She was right. The Front Desk is ALWAYS friendly -- they are smart, they answer questions thoroughly and with a smile. They laugh with each other, showing they enjoy being there. One of the reasons they're so good is they schedule appointments well: the waiting room is never overcrowded, so the staff isn't overwhelmed. Consequently, they have time to pay attention to my pet and me. The facilities are very clean, costs are reasonable, and I can get an appointment easily with their convenient hours. When something is wrong, the vet offers lower priced options before immediately insisting on high-priced surgery. I'm never made to feel guilty about asking 'how much?' -- as if only bad, bad masters care about cost. One last thing: at Heart of Chelsea, even the helpers have class. At my old vet, the staff looked like THEY'D been rescued... from a Reform School!
Pros: Staff, Hours, Good Treats
Cons: None
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