Arty's Shoe Service

10/05/2008 Posted by nugget1961

One of the great joys about visiting New York is the shoe shopping. I am a regular visitor to the city and usually don't leave without at least 2 or 3 new pairs. Last week I bought a beautiful pair of Dior Homme Chelsea boots and pulled a little too hard on the strap which broke. I went to City Search to find the best shoe service in town and read the recommendations for Arty's. As I was visiting from overseas and leaving the following day, Arty was very accomodating and rushed my job through despite being super busy. The result was perfect and undetectable from new. While I was there Arty gave the old shoes I was wearing a shine and these came up brilliantly too. I thought the finish had been ruined forever by a really bad shoe shine in Vegas, but he managed to bring them back to life. While I was in the store I had two of his regular customers, shoes in hand, tell me unsolicitored "he's the best". I might just have to agree. Arty can expect to see me again, shoes in hand, all the way from Australia.

09/09/2008 Posted by RavenNY

I was so happy with Arty's work on my giuseppe zanotti leather pump slides. They were a mess, with the bottom leather torn and scruffy, and the heel bottom was also missing. They looked like I had litterally gone mountain trekking, I was ashamed to go anywhere in them, but now, they look like I bought them a few weeks ago!!! I'm so impressed. It's fashion week right now, and even though the shop is slammed, the work was impeccable. I thought the damage was irreperable, but Arty proved me wrong ; )

08/12/2008 Posted by Love2fly777

Arty's is amazing! I have Louboutins, Choos, all that I love and would not dream of wearing without Arty putting protective soles on them. My CL's have this incredible red that he specializes in. Arty is fabulous and I am so glad to have found him!

06/19/2008 Posted by sk1500

There is nobody like Arty. I've been a regular customer since being referred by a salesperson at Jeffrey a few years ago. I never wear a new pair before Arty gets his hands on them and I bring them in for every fix and touch up. I have since heard sales people at Saks and Bergdorf recommend him and I'm delighted, because he is fabulous. Arty does the basics better than anyone, but he can also do magic. here are two examples: - I bought a pair of Burberry pumps that had the novacheck plaid print on the undersole. I knew I should put protective rubber half soles on them - but didn't want to lose that design detail. Arty carved the sole in such a way that he was able to put the protective half sole but still leave the plaid print visible around the edges - so that you could see the plaid when i crossed my legs. Genius! - Recently, i brought him a pair of Dolce & Gabbana flats after only the first wearing because the back edge of the sole had gotten very chewed up (as a result of the angle of the very small heel). Arty not only fixed the sole perfectly but he removed and rebuilt the heel so that the sole no longer gets damaged. I've worn them twice since and not a scratch. Don't be fooled because the shop looks like any shoe repair shop - he's brilliant and his staff is terrific. He's also a very sweet guy and goes out of his way to provide exceptional service. I've NEVER seen him be rude to a customer (and I'm there a lot). I have, however, seen more than one customer be rude to him (you know, those unpleasant people who think the amount they spend on things like shoes makes them more important) and he's much nicer than I would be about it. My sister in Westchester sends him her shoes - I have friends in LA and Seattle who send theirs. I moved from Manhattan to Hoboken last year, but I wouldn't even think of taking my shoes elsewhere. If I moved to Europe, I'd still send my shoes to Arty.

Pros: Extraordinary work, caring customer service

Cons: None

05/26/2008 Posted by Priapos

Arty's Shoe Service is excellent. I take all my shoes there for repair and shines. Arty himself is a great guy. Yes, he is somewhat of a character but that is what makes him great. He can be tough but thats what I want when I bring a $1000 pair of shoe to a shop. Make no mistakes about it, the guy knows what he is doing. Now all I need to find in NY is a good dentist

05/17/2008 Posted by jtorresnyc

I went in for a shine recently. Everyone was out to lunch except Arty and he was terrific. He noticed a small scratch on my new Prada Shoes and fixed it. He was pleasant and funny. I was surprised to read some of the reviews because my experience was so positive. I will definitely return for more shines and repairs. Highly recommended.

Pros: Service, atmosphere, expertise

Cons: Store appearance

04/17/2008 Posted by ediesousa

I've taken shoes or boots to Arty's about six times. The work is fine, but I've witnessed yelling at employees and been berated myself. Who needs that! The shoe shine fellow is charming; Arty is not. I'd rather deal with nice people--this is a big city, and there are plenty of pleasant people out there. Some of them are even repairing shoes! I probably won't go back.

04/16/2008 Posted by CoolBeansNYC

Arty's is simply the best in the business. Besides be the nicest guy around, he can repair virtually every type of shoe and restore them to their original condition - maybe even better than original condition! I recommend him to everyone!

Pros: Brilliant Shoe Repair

Cons: There's just one Arty!

02/24/2008 Posted by jmn23

I take all of my shoes to Arty's - high cost items from Max Mara, Margiela, Missoni, and more - and he always makes them look new again. I also love the chit-chat and jokes that come with the excellent service - Arty is a sweetheart and a funnyman. He's also very kind - I told him about my upcoming wedding in May and he gave me a couple of insoles to place in my shoes (for free!) so I could dance the night away without pain. I'll be sure to take my Christian Louboutin wedding shoes to him for his signature rubber red-soles!

Pros: prompt, professional service

Cons: Arty is definitely the best craftsman in the shop - make sure HE does your shoes if you are very particular and want them absolutely perfect

01/30/2008 Posted by lizzie356

Arty's is the best shoe repair ever! I can always count on him to restore my shoes beautifully when I think that I have damaged them beyond repair. He also has a great eye, and has creative solutions to keep my shoes going after I think there is not a chance left that they can be fixed. I highly recommend Arty's for any shoe repair needs - they are the only place I trust with my shoes!