Stereo Exchange
New York, NY 10012-2612
Phone: (212) 505-1111
Ratings & Reviews Summary for Stereo Exchange
What Users are Saying:
- Short lines
- Convenient hours
- Low prices
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User Reviews for Stereo Exchange
06/13/2007 Posted by ericsandman
After reading the previous reviews, I'm not sure if I got lucky or what. Went in for a 5k stereo system and came out with a kick-butt system. The salesman was extremely knowledgeable and personable. Went to a couple of other high-end shops in the city before this visit and SE was by far the least pretentious (especially compared to Sound by Singer). Highly recommended.
Pros: Huge selection, freindly atmosphere
Cons: none that I can think of
04/01/2007 Posted by hifiman
I stopped by to check out some $3k speakers. The salesman was rude and clearly didn't want to spend any time with me. He tried to baffle me with the usual hifi showroom nonsense. I couldn't leave quickly enough. I took my money to Lyric Hifi on the Upper East side, where in a relaxed, non pressured and calm environment, they gladly relived me of it.
Pros: Extensive range of products
Cons: Rude. Used car salesmen on staff.
06/21/2005 Posted by jook_savages
Had a home theater installation a year ago total was about $15k. I got taken on overcharges for cables and incredibly stupid mistakes they made on the original estimate for installation. Im not sure if the mistakes were intentional, but thats irrelevant. There were obvious omissions and they should have known better. In the past 6 months, I have needed service assistance twice. Forget it, at least from SE. That is, unless youre willing to wait 4 weeks or more for service. Ive been hearing the line, We have a 4 week waiting period for a technician, for a year. That started with the installation I should have run to the internet from the onset. I ended up going to outside sources and paying for service that would have been covered under warranty if I was willing to be without a system for up to a month.
Pros: equipment prices
Cons: service, service, service
11/07/2002 Posted by videomaven
I went in and was a bit overwhelmed by the products, but the friendly and very knowledgeable sales staff and custom installation experts put together the perfect home theater for me on a price scale that I was comfortable with.
Pros: Location, Large Variety
07/01/2002 Posted by pink215650
Great at custom installation. Friendly and knowledgaeble salespeople and a variety of products.
