Bell Bates Natural Foods
New York, NY 10013
Phone: (212) 267-4300
Fax: (212) 267-4362
05/14/2007 Posted by pjpbk3
Sadly, I can no longer frequent what used to be my favorite lunchtime spot. I liked the salad bar & prepared foods -- much healthier than most other options available in that area. All this changed when last week I purchased a prepared food item (the veggie rolls) and found mold covering all of the rolls! Not sure how long it takes for dry brown rice to grow mold but my guess is it takes a looong time. According to the experation date sticker added by the store, this item was safe to eat. The main reason that I am writing this is not b/c of the moldy food -- this can happen (I guess) but because of how poorly this situation was handled. The staff questioned where I bought the item (despite the fluorescent price tag that clearly says Bell Bates) and also seemed to suggest that I waited months to return the item (??). Finally, after insisting that I did not want to purchase another food item, they relunctly refunded my $3.75. I hope that things turnaround for BB -- In the meantime, I'll miss having a local health food spot to go to for lunch.
Pros: Healthy Food Options
Cons: Poor Quality/Not Fresh
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