Damian West
New York, NY 10014
Phone: (212) 352-2733
10/21/2007 Posted by lazors29
I had been going to Damien West since they were located on W. 10th Street, and funny how "the sisters" can't even pretend you look the slightest bit familiar to them. Yes, they are very rude, but I was willing to overlook that. (after all, who really cares what those arrogant women think of you). However, one Sunday afternoon (they were testing Sunday hours), Spressa - who looked bored - OFFERED to do highlights on me while I waited for Marco (who is great, btw) to finish a haircut. Reluctantly (I've had bad experiences with color) I accepted. She did a fantastic job. Again, she OFFERED to do my highlights whenever I wanted them. "Just ask for me!" she said brightly. OK, maybe she wasn't that rude I thought. And, as the owner of the salon, she wouldn't even accept a tip - that time. It was a great experience. However, I went back to her three times since then to have highlights. Each time she was ruder than before, and actually acted annoyed and put out that I would bother her (the OWNER) for highlights. Best yet, she accepted a (generous) tip EVERY TIME. Didn't even try to protest and barely thanked me. Owners of salons are flat out not supposed to accept tips - it's bad business etiquette. My fault for offering, but it's an awkward thing not to at least TRY to tip an owner. It's apparently not awkward at all for Spressa to accept a tip. While I did love Marco (his haircuts were great and he took time to explain how to style them on my own... he even remembered me each time which is something Spressa can't be bothered to do), I stopped going to Damien West the day that Spressa rushed through my highlights and did't even check them. She had someone else remove the foils and never checked her work. The best part, she was just a few feet away from the register when I left, and didn't even turn around to look at me, she just called out what I had done so they could be sure to charge me. They've always been rude, but this was the final straw.
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