11/15/09

Totally Rude & Inflexible

by Bkid

I have been eating at NY Italian Delis my whole life and I have never had such a horrible experience as I did at Manganaro Foods & Restaurant. The lady who was working there was unnecessarily rude from the minute I walked in. I asked them to make a basic chicken sandwich with roasted peppers and greens and she snapped "order off the menu only!" There were only three hot sandwiches on the menu?? What kind of NY

deli only has 3 options and won't customize? So I ordered a basic chicken parm and asked if she could put sauce on it and she said.."no only oil and vinegar on sandwiches!!" What?, who does this lady think she is??..I told her forget it..i'm leaving and she yelled "good go make it at home!" She was so obnoxious it was comical, and it's not like they had a good selection of food. Do yourself a favor and don't go here, visit the unrelated Manganaro's Heroboy next door, much better and friendlier.

• Pros: Nothing
• Cons: Rude, Boring Menu, Etc...

10/30/09

Best food, fun and family

by kruseing

If you are in the area, this place is a must. The sandwiches are good, but the lasagna is off the charts. I was stuck at a Javits Center trade show and unfortunately only had two meals here.

• Pros: Great food and conversation
• Cons: You need to like great food and converstion.

08/31/09

Horrible Place

by cvawdrey

I went in the other day to buy cookies for friends. I was one of two customers in there. There is hardly any product on the shelves and the cookies were in boxes, not on trays, i.e. it looked like they were delivered and not baked on the premises. I asked the woman (apparently the same horrible daughter that everyone here has encountered) when the cookies were baked and if they are delivered. She ignored me and when I asked again said, "M'am, I'm not going to answer that." Absolutely rude and disgusting to a perfectly reasonable question that was asked with respect. Deserves to go out of business. I am forced to assign this place one star to get the review published. This place deserves negative a billion stars.

08/26/09

Microwaved Food. Rudest Service Ever!

by Vnessa1111

This restaurant was recommended to me by a New Yorker, so I took the subway and walked a long way to get some authentice Italian. What I got was authentic, b**tchy attitude. Apparently, there is some kind of feud between Manganaro & Manganaro's Hero Boy, which is right next door. If you are a tourist like I was, you don't know the difference - same name, right next door to each other. So the first restaurant I saw was Manganaro's Hero's Boy which was closed and then I saw Manganaro's Foods. I thought it was the same restaurant, so I walked in and asked if it was closed (there was not one other person in the restaurant). The lady at the counter answered "Does it look like we're closed?" That's when I should have known to leave, but I traveled such a long way I figured I'd eat anyways. When I saw Anthony Bourdain's picture on the wall I tried to be friendly and asked the nasty lady what he ate when he was there. She answered" I don't know, why don't you go ask next door, but he didn't eat there he ate here." Then she muttered something about being terribly insulted under her breath. At that point I was still confused about what the hell she was talking about but then I realized she was just being a b*tch. The food was okay, not terrible, nothing to brag about though. It was actually microwaved, pretty gross. Not worth the price. If this lady had half a brain she would explain the feud between the two restaurants and make it interesting instead of abusing the only customers in the restaurant. I really wish I would have walked out of this place. Don't go here, go next door for dinner. Don't make the mistake I made. The food is not worth the price or the attitude.

• Pros: None
• Cons: The woman running this place.

06/26/09

THIS IS THE REAL DEAL!!!!!!

by ttemmonsdesigner

IF YOU REALLY WANT A SLICE OF A REAL AUTHENTIC ITALIAN EXPERIENCE. THE OWNERS ARE TRULLY ENTERTAINING AND A TRUE, OLD WORLD STYLE, NEW YORK ITALIAN FAMILY, WITH ALL THE TRIMMINGS! THIS IS THE BEST IT GETS. ITS LIKE AN OPERA, DRAMATIC AND TRULY WORTH WATCHING, THEY TELL IT LIKE IT IS!!!!!!

THE CUISINE, IS ABSOLUTELY THE CLOSEST THING TO STEPPING INTO A VINTAGE GROSSERIA / DELI, IN ANY CITY IN ITALY.

OLD WORLD CHARM AND THE BEST ITALIAN FOOD IN NEW YORK CITY!!!!

I HAVE BEEN A PATRON FOR OVER 30 YEARS AND CRAVE THIER PROSCIUTO, HAND MADE MOZZARELLA AND FIRE ROSTED RED PEPPER SANDWICH.

A MUST SEE PLACE, FOR ME IT IS AN 11, ON A SCALE FROM 1-10

• Pros: BEST AUTHENTIC ITALIAN DELICACIES IN THE COUNTRY!
• Cons: NONE

04/01/09

WORST FOOD & SERVICE EVER!!!

by CityGrl

I tried to go in to take a look at the store and deli parts of the business and was told that the only way to come and "look" at the store is to buy lunch and if I am not buying lunch then "get out". Apparently, this was the OWNER of the place! When asked if this is how they treat potential customers, she screamed at me to get out and to never come back. I assured her that that is exactly what I will do! She then proceeded to scream at me as I walked out of the store and down the street. At that point, I could no longer understand what she was saying. Every single person I have spoken to since has said that the place is filthy, the food is awful and the service (if you could call it that) is a nightmare. I will never find out.

• Pros: you get to be yelled at by owners
• Cons: dirty, expensive & rude

01/30/09

Manganaros - HORRIBLE!!! DO NOT SUBJECT YOURSELF TO THIS PLACE!!!

by JessSchiano

This place has HORRIBLE food and even WORSE customer service! The woman here actually CURSED at us because we decided not to buy bread there.. after we tried the food we paid, and decided not to buy extra (because it was BAD) she used more profanities than most people use in a year!!!! I later called up and asked her why she felt she could treat customers that way..I said she won't have many customers if she continues.. she said customers are sh*theads and they will be treated how she wants.. she said that I was ignorant.. followed by several more curses and hung up on me. DO NOT GO HERE if you do not want to be abused and subjected to terrible food.

12/09/08

Dusty, crusty food/store/women

by fatfredfreak

I'm so glad that I stumbled on this place, else I would've never believed that such a misery-filled black hole existed in NYC. The store looks like a museum dedicated to old, nasty food. The women are paragons of crusted-witchiness, the Willy Wonka of spite and vitriol, driven to a life of ire from their own inadequacies. If you want the real nummy food, go next door to the Hero Boy shop and get anything involving the meatballs, which will be served with a smile on bread that is fresh.

• Pros: You get to meet 2 of the nastiest women ever bred
• Cons: A peek into history and hell

10/27/08

all about the FOOD

by burntoast888

when i go out for lunch, i'm looking to eat some good food, not have a conversation with the restaurant owner. this place offers REAL food... unlike the prepackaged same-old sandwich places like Pax and Au Bon Pain. order it how you like it and it's fresh...and they use the best ingredients. smoked mozz..the best deli meats..and try the eggplant parm. please tell me where you can find a better eggplant parm in the city, i'd like to know. i feel like mom just made me lunch. and all the nonsense about the owners is juvenile.. they're there to cook. if you want service with a smile, go eat at McDonalds.

• Pros: fresh ingredients. real cooking.

07/23/08

Stay Away!

by FoodieNYer

The woman who works in this dingy place is awful. The reviews here got it right, stay away at all costs and just go next door to Hero Boy where the ingredients are fresh, the prices are reasonable, and service is delightful. Otherwise, go next door to get yelled at, insulted, and fed questionable items. I don't know how they stay in business but I hope it's not for too long.

• Pros: Nothing
• Cons: Service