Bergdorf Goodman Inc

05/27/09

what service?

by voisin

surely the most overrated store on earth... I have yet to try on a pair of shoes from their ever-present sale shelves and have anybody 1) wait on me promptly or 2) be able to find its mate

even the signage in the elevator is spelled wrong (they can't afford a Webster's dictionary at these prices?) and that catalog is trapped like a bad issue of W magazine from the late 1990s

• Pros: reputation
• Cons: understaffed, missing merchandise

11/22/08

Eli in handbags is the BEST salesman ever!

by margot886

Some of the salespeople are obnoxious and annoying but Eli in handbags on the first floor is one of the sweetest, most genuine and most knowledgeable (NOT pushy either) salespeople I have EVER worked with. This store also has the best shoe department in the city if you ask me - and they ALWAYS have sizes and great sales at the end of season. Coats are definitely lacking and 5th floor has a lot of useless salespeople but there's a girl named Zora who's very attentive.

11/14/08

New York's Best Place for High End Loot!!!

by Jennaftl22

The greatest thing about this place is despite the high prices they treat their customers well and provide them with information on sales on a reular basis. I've got mailings from them that alerted me to some sales that saved me almost half of my luxury purchases! This is decadant but worth every extra penny. Live a little!

• Pros: Great Sales
• Cons: Usually Pricey

05/12/08

Bergdorf Goodman reinvents the department store... BG IS THE BEST IN THE WORLD!

by Hedi0000

Bergdorf Goodman is possibly the BEST department store in the world. Yes, it's expensive but they choose the best of the best from luxury high fashion to put in their store. The jewelry and watches will dazzle you. The handbags are incredible! They have the best ready-to-wear from Chanel, Prada, Miu Miu, Stella McCartney, etc... just to name a few! If those designers price tags (in the thousands$$) are too much for you- check out their famous 5th floor- legend for more afforable yet still super lux contemporary wear- think: $250 jeans, $300 dresses and great sales!!! ENJOY EVERYONE! This store is A+++

• Pros: Excellent merchandise/Buyers
• Cons: none

07/23/07

An old-school department store for the ladies who lunch and the women who aspire to be them.

by Contributor

The Scene
What this tall, slim store lacks in size, it makes up for in poshness and intricate presentation. Each floor sends you in circles where you do lap after lap, marveling at how people spend their dough. It's pricey and items are arranged with immaculate attention to detail: i.e., by color, texture and country of origin on the housewares floor.

The Goods
All the top luxury designers are here, each with their own little branded area. But what's more, Bergdorf has an incomparable fine jewelry selection, an antiques gallery, gourmet foods, personalized stationery and a name that means you've made it. Not to mention an optical shop, florist, fur salon, John Barrett Salon, Susan Ciminelli Day Spa and opulent store credit card awards. There's also a small, stunning eveningwear collection on the fourth floor.

07/19/07

expensive, but great selection

by ashleybev

This department store really does have a great selection of top of the line clothing and really cute things and a wide variety of cosmetics and such, but it is just too expensive for my taste, but I definitely enjoy looking around.

04/14/07

Snotty Sales Associates

by jen415

Everytime I go to Bergdorf's I ask myself what was I thinking? It's not that the clothing or shoes aren't fabulous, it's just the arrogant customer service. They seem concerned when I'm purchasing a $3000 bag, but when I go there in my jogging gear and beat up sneakers after my pilates class, I am treated like a shoplifter. I can't stand the fakeness. I value service. Good service should not be determined by class, color or appearance, but should be like liberty and justice, guaranteed to all! Management needs to set a better example. In addition, the skin care department doesn't know anything about the products they are recommending which makes them look pretty stupid.

• Pros: Clothing
• Cons: Customer Service

11/18/06

Great Window Displays on Fifth Avenue and great customer service too!

by 2havefun

Took my neice who is here on a business trip from CA into the city yesterday to shop at Bergdorf and she got so excited seeing the window displays in front of the store that I stopped to enjoy them as well. Sometimes when rushing in and out to pick up something you don't notice how wonderful the displays are. they are a work of art in themselves. Then we were greeted by such friendly staff inside, my neice was overwhelmed by the selection there. Overall a wonderful shoppping experience.

• Pros: Nice selection of Quality merchandise

08/12/06

My home away from home

by b102198

What can I say? Best beauty level in the city, most amazing sales and couldn't live without having a Gotham Salad at least once a month!

02/21/06

Lovely

by jlr2121

Visit the J Mendel boutique for the ultimate in beauty. This group has got to be the nicest in all of NY>

• Pros: friendly, attentive, no hardcore sales