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Bergdorf Goodman

754 5th Ave
New York, NY 10019-2581
Phone: (212) 753-7300

Ratings & Reviews Summary for Bergdorf Goodman

What Users are Saying:

  • Short lines
  • Convenient hours
5 Star Rating
 
(14 reviews)
4 Star Rating
 
(2 reviews)
3 Star Rating
 
(2 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(0 reviews)

User Reviews for Bergdorf Goodman

5 Star Rating: Highly Recommended

05/12/2008 Posted by Hedi0000

Bergdorf Goodman is possibly the BEST department store in the world. Yes, it's expensive but they choose the best of the best from luxury high fashion to put in their store. The jewelry and watches will dazzle you. The handbags are incredible! They have the best ready-to-wear from Chanel, Prada, Miu Miu, Stella McCartney, etc... just to name a few! If those designers price tags (in the thousands$$) are too much for you- check out their famous 5th floor- legend for more afforable yet still super lux contemporary wear- think: $250 jeans, $300 dresses and great sales!!! ENJOY EVERYONE! This store is A+++

Pros: Excellent merchandise/Buyers

Cons: none

4 Star Rating: Recommended

07/19/2007 Posted by ashleybev

This department store really does have a great selection of top of the line clothing and really cute things and a wide variety of cosmetics and such, but it is just too expensive for my taste, but I definitely enjoy looking around.

2 Star Rating: Below Average

04/14/2007 Posted by jen415

Everytime I go to Bergdorf's I ask myself what was I thinking? It's not that the clothing or shoes aren't fabulous, it's just the arrogant customer service. They seem concerned when I'm purchasing a $3000 bag, but when I go there in my jogging gear and beat up sneakers after my pilates class, I am treated like a shoplifter. I can't stand the fakeness. I value service. Good service should not be determined by class, color or appearance, but should be like liberty and justice, guaranteed to all! Management needs to set a better example. In addition, the skin care department doesn't know anything about the products they are recommending which makes them look pretty stupid.

Pros: Clothing

Cons: Customer Service

5 Star Rating: Highly Recommended

11/18/2006 Posted by 2havefun

Took my neice who is here on a business trip from CA into the city yesterday to shop at Bergdorf and she got so excited seeing the window displays in front of the store that I stopped to enjoy them as well. Sometimes when rushing in and out to pick up something you don't notice how wonderful the displays are. they are a work of art in themselves. Then we were greeted by such friendly staff inside, my neice was overwhelmed by the selection there. Overall a wonderful shoppping experience.

Pros: Nice selection of Quality merchandise

5 Star Rating: Highly Recommended

08/12/2006 Posted by b102198

What can I say? Best beauty level in the city, most amazing sales and couldn't live without having a Gotham Salad at least once a month!

5 Star Rating: Highly Recommended

02/21/2006 Posted by jlr2121

Visit the J Mendel boutique for the ultimate in beauty. This group has got to be the nicest in all of NY>

Pros: friendly, attentive, no hardcore sales

5 Star Rating: Highly Recommended

12/13/2005 Posted by bethny

Very fun shopping very friendly buyers lovely customer service and you always get what you look for ... my personal favorites department store..

5 Star Rating: Highly Recommended

09/06/2005 Posted by princeosu

I LOVE this store. Not only is the selection and merchandise absolutely fabulous, but the customer service is impeccable. Whether you are spending $100 or $10,000, the staff at Bergdorf's will treat you wonderfully. The return policy is great as well. The only drawback is, of course, the prices - but for this type of quality and merchandise it is to be expected.

Pros: GREAT merchandise, Wonderful staff, Good return policy

5 Star Rating: Highly Recommended

03/22/2005 Posted by mapleleaves

I've never had a bad experience at Bergdorf's - the staff are friendly and helpful, and the selection of merchandise is the finest that money can buy. Of course, that means that a lot of things there are VERY expensive. Imagine the top 25% of a typical Neiman's or Saks store, expanded to fill up two buildings. Strangely, the stemware I nearly bought at Macy's was $5 less at Bergdorf's! An elegant environment and doting service for a lower price!

Pros: Unique selection, Helpful staff

Cons: High-end prices

3 Star Rating: Average

07/19/2004 Posted by ctsamg

Overall this store has little appeal to me, with unhip hip clothing and poor service. I was looking for a new cologne and stumbled into the cologne section. When the sales person asked me to smell a scent i did and told him that i didnt enjoy it. He informed me that i didnt enjoy it because i was untrained and that since he worked at the store and "did this for a living" he knew what was best and i should buy that cologne regardless.....what a place

Cons: , Service, Service

Editor's Review

An old-school department store for the ladies who lunch and the women who aspire to be them.  See the full editorial review.

Insider Tips

The Extras

Stroll "across the avenue" and into a world out to create the perfect gentleman, thread by thread. Go for custom tailoring and a nice cafe that fills up quickly at lunch.

More Insider Tips

Directory & Services Information

Hours

  • Mon-Fri 10am-8pm
  • Sat 10am-7pm
  • Sun 12pm-6pm

Payment Types

  • Visa
  • MasterCard
  • American Express

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