Reviews & Ratings for Baluchis

11/22/11

Terrible service - do not order from here

by Newyorking

DO NOT ORDER FROM HERE. Enough said. I am Indian and I never give an Indian restaurant a bad rating, but Baluchi's is the limit. They are extremely rude, and always mess up the order. I ordered delivery twice and both times they messed up my order and refused to take it back or exchange it. The second time my husband picked it up because we didn't want to spend so much time waiting, turns out they charged us for one thing and the order had something else. When my husband called, they were extremely rude and refused to come and take it back, they asked us to take it back. I will NEVER order from here, and am disputing the charges with my credit card company.

Yuva and Chola are much better and have much much better service - plus their food is better. Why pay $$$ for watery food with Baluchi's and deal with their rude behavior?

07/27/09

Marred by Poor Management

by howardtsao

This Baluchis store has idiotic management from the top down. Try ordering an entree like chicken saagwala without rice. They wont do it for anything. They can't comprehend that the customer who already had rice wouldn't want to waste rice and would save the store rice, and they would force you to order rice that you won't be able to finish and would have to throw away. On multiple occasions when you order delivery, they would make you go down to the lobby to get the food. Just unfortunate, that poor and inflexible management gets in the way of decent food here.

• Pros: Decent Indian food, consistent with other Baluchis
• Cons: Terrible and inflexible management and service

06/06/08

Poor customer service and unprofessional

by SRTZ

Customer Service is so poor, so poor, it was downright disgusting, shocking and unacceptable: Manager with his oversized ego and "Waiters" are rude and unprofessional..dunno what they think of themselves, gave them a nice talk, it was like a s!@p on their faces and kick up their asses. Somebody had to bring them down from their pedestal, coz customers are customers and they cant be disrespectful to the hand that feeds them..hello we are paying the $$$ ka-ching! kapeesh?? And to all the people, if the waiter/manager is rude or unaccomodating, feel free to leave a 1 cent tip...or nothing at all, coz ur paying for the overpriced/small portions food anyways!

• Pros: Nothing
• Cons: Many

05/24/08

STRONGLY RECOMMENDED

by nancydishwell

I recently had dinner at this restaurant after a long time.It is under new management and was recommended to me strongly by my office peers.The food seems to be much improved and worth every penny.The service was also very prompt to my relief.I liked it so much that it is now a regular for me and my husband.The menu also carries 50%discounts during lunch.ATTRACTIVE.The new management also manages the locations at greenwich st and W56th.I am yet to try these out but I plan on doing it soon.Cheers guys and if anybody visits the other restaurants do not forget to post up the reviews.

• Pros: great food decent service
• Cons: none

05/13/08

the best scamsters

by john1974

Well my dear Indian friend took me for a treat to Baluchis located at Queens blvd 76th Road. The food was good but I personally felt that the restaurant cheated on the mango lassi and other soft drinks. The glass is half filled with ice and then the juice is poured into it, which leaves a very small proportion of juice actually filled in the glass and we literally are paying for the ice. Moreover the biggest scam was discovered by mistake...instead of entering the door to the cloak room I entered the kitchen and to my utter shock, I seen one of the waiters nibbling from the dishes, meant to be served to the customers. Nobody realized my few seconds presence in the kitchen and I quietly darted off from there to the next room.....

02/04/08

Avoid this restaurant

by billoriley

Horrible Manager dressed in a suite needs to learn some manners, The most insulting person I have come accross in my entire life and demands that the customer tips 20% for the terrible service and sub standard food

• Pros: none
• Cons: everything

12/23/07

Avoid this Baluchis!

by sterling76

My wife and I stopped going here a few years ago after coming across a long hair baked into our papad. However, since our favorite, Bengal Express has closed, we decided to give Baluchis a go again. We ordered Rogan Josh, Chicken Korma, and our favorite Saag Paneer. When we bravely inquired about getting papad and sauces to start, we got it and were told they don't have onion relish (which I love). So we get our food - bland, bland, bland. The Korma barely had a flavor, the chicken had none, there was fruit in it (another reviewer wrote about this), and I think we had cashews instead of almonds. The Rogan Josh, bland, but the quality of the lamb was decent despite this. The Saag Paneer, tasted like bland steakhouse creamed spinach (Seabrook frozen creamed spinach tastes better), but at least it seemed fresh. Now here's the best part, we get the check and they charged us $2 for the papad that is COMPLEMENTARY at practically every indian restaurant - the waitress never mentioned this. When I asked, the manager complained that prices went up - yeah, I understand how this works pal, I live here. I told him the food was bland. He took it pretty well considering I was being blunt about my disappointment. BUT THEN, we overhear him tell a table of Indians that he doesn't trust Americans opinions as much as Indians. Oh yeah!? Well you're in America pal, I know good indian food, and your place is awful. Trust all the negative views about this pompous manager and note that the only good reviews are from years ago. AVOID THIS PLACE!

• Pros: The food seemed fresh
• Cons: Bland food, horrible management/service

11/09/07

Service is Deplorable

by mjm792

I went here for lunch on a busy Friday. Room was buzzing, so I had trouble hearing what the manager said to me while I waited near the door. In reply to his question, I said, Excuse me." With an unusual amount of ferocity, he said, "What are you waiting for?" Confused, I said, "To eat." He then left. After about 30 seconds, he returned and started excitedly saying, those people are a party one of one. He is a party of one. I stopped him and said I just couldn't hear you; I am a party of one. When he left, I turned to the two men near me and said, what just happened here? Both said they didn't know why he was so upset. The manager returned and started yelling at me. I told him I am don't know why he is talking to me like this because I didn't even say anything to him. He left and the two men said the manager was being rude and diners near us were staring. Before they said that I put on my coat to leave. When the manager came back again and continued yelling, I hurried out the door. I have never been yelled at for saying, excuse me, and will not pay for that kind of service. I am sure it was the stress of the crowd but I will not accept yelling for any reason. I waited until the end of the lunch rush to complain. I was told to call back twice. After the prescribed wait, I was told the manager had just left for the day.

• Pros: Cheap prices
• Cons: Rude service

09/26/07

Worst Service ever

by erickabx

My friends and I went to have a late lunch and the restaurant was mostly empty except for a couple of other people. First it took forever to get our drinks and then the person taking th orders was busy tachatting up another customer. This was another 1/2 hour waiting for him to take our order. And he was completely rude the whole time he took our order. Then he had the audacity to be upset that he only got a $5 dollar tip. And he told us we could not leave until we left more. Of course we didn't but the food is not worth the rude and slow service.

• Cons: service

Editorial Review

by Contributor

New York chain of Indian restaurants serving seafood, lamb, chicken and vegetarian dishes, available for takeout and delivery.