Tender Buttons

05/11/2008 Posted by Lindy1928

Tender Buttons may be a small store but they have an extensive collection of buttons. Be prepared to bring cash, for they do not accept credit or debit cards. The buttons were, for the most part, on the expensive side. I walked out with a small bag that contained $200 worth of buttons. ( and i don't regret it!) The collections that hang on the wall can be $150+ each. Their buttons are great quality and whatever it is your looking for you can be sure you will find it there! They have even more buttons in the back in addition to the ones you see on the floor. The men that were there were extremely nice once i began talking to them. Remember your in New York City..often times people don't approach you for conversation. But the experience was great and I got buttons that I could not get back home. I will definitely visit Tender Buttons during my next visit to Manhattan!

05/07/2008 Posted by amysachs

I was so pleased to find such great advice on matching something as simple as buttons to my jacket that I was looking for buttons for. The ladies were helpful pleasant and very knowlegable about buttons It was a pleasure to shop there remember your cash or check as they do not take credit cards! I will head to Tender Buttons for all my button needs!!

Pros: large selection of buttons

Cons: small space if crowded

04/14/2008 Posted by nyccustomer1

I can guarantee two things if you choose to visit this shop - (i) to find an inventory, albeit expensive, that is fairly extensive and (ii) to be treated like garbage. Without a doubt, this is the worst retail experience I have had in the city. The woman whom I encountered, who turned out to be the manager, was nasty AND unhelpful. She did not get out of her chair when I asked for recommendations for buttons for my coat. I was told to "just look around." When I tried to show her a picture of the same coat, she said, "why are you showing me this?" When I asked to speak with the manager, she informed me she was the manager and that my complaint was a result of "misunderstanding." How kind of her. I would suggest to the owner to fire this woman, as she has ruined twice for me a store that is a real gem in terms of offerings. Based on the other views, clearly I am not alone

09/01/2005 Posted by tuwanda46

I have visited this shop many times as I am a button nut and have always been treated with the utmost courtesy and patience. They have a wonderful collection of every imaginable kind of button, both old and new. There are gorgeous buttons that I didn't even know existed. It is a treat to stop in this shop everytime I am in New York.

Pros: great selection, very helpful

Cons: none

02/01/2005 Posted by mattbev

The sign and the woman at the other end of the phone says they close at 6, but they lock the door about 15 minutes before that and were leaving at about 5 to six with the lights out. They wouldn't let me in at 5:50. They should say they close at 5:30 because that is closer to the truth. Don't know about the product, never got close to it.

Pros: Don't know

Cons: Bad service

02/02/2004 Posted by dahanm

Very poor service and attention to the customer. Store looked nice however, I wasn't given a chance to look at the merchandise! I was told that they were "closing in 5 minutes"! There is a lot that can be done in 5 minutes, finding buttons for a coat is one of them!, especially since I knew exactly what I was looking for! Shame on them for not giving the customer the benefit of the doubt!

Pros: location, selection

Cons: , hours of operation, staff

03/08/2003 Posted by ianmud

Wow, what a neat place. You will love the layout and selection. Buttons from all over, well organized and laid out. Service is excellent, so you won't mind paying that little extra to find just what you need.