Payard
New York, NY 10021
Phone: (212) 717-5252
05/11/2007 Posted by hugosdaughter
The food might be terrific but the service is disgusting! We booked for a Friday night dinner and I arrived before my husband. With several empty tables in plain sight, I was rudely left to wait standing in the space between the desk and the bar, without even the suggestion of my sitting at the bar, or heaven forbid! at our table. Interestingly, as soon as the husband appeared, we were able to be seated. The restaurant was not full, but it took too long for us to be offered drinks, given menus and have our orders taken. The appetisers arrived in fairly decent time, and then......no dinner. We were rather rudely told that it would be coming soon, when we asked after having waited for at least 30 minutes since our first plates were removed. When my husband said tha it had been an hour since we arrived - we were now very rudely told that it hadn't yet been an hour. So we left. And will not return. And when we think back, over the years we have only ever had bad service there, which makes us the fools for returning - but now I'd like to spread the word! It's a shame - they make delicious cakes etc but they should employ staff who actually give a damn.
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