03/19/09

IT'S AN ABSOLUTE DISGRACE!!

by bertany

My husband and iIhad been patrons at the Wake for nearly 25 years. Only once did we have a valid complaint about our food not being correctly cooked. Well we were blacklisted after that complaint and last night our "lippy" useless waitress Eva, would not address that our food once again was not cooked correctly without even looking at our food, and lashed out at my husband and I that we always complain about the way our steak is done. I have no idea how this waitress would know about a complaint that we had months ago. She said that I should look at the center of the steak and that would be the correct temperature of the steak. Nice explanation to a steak lover. She was quite rude as well as the functionless hostess Carol, who gets flustered easily and had no explanation but to speak to the owner Tony who was not there. I then asked for a doggy bag so I could make a "roast" out of it. We paid our bill and angrily left this establishment for good.

I cannot understand how and why we were disrespectfully treated at an establishment we have patroned for nearly 25 years. My only thought is that the owner is not present all the time as he was in the past, and has "simpletons" running the show for him. IT"S AN ABSOLUTE DISGRACE !

• Pros: Great Food
• Cons: Waitresses and Hostess