Flowers On Lexington
New York, NY 10021-6612
Phone: (212) 879-2900
05/24/2007 Posted by lng200
DON'T BUY FLOWERS FROM THIS PLACE! I ordered a flowerpot of cacti for my boyfriend and he instead was delivered a ceramic vase of lucky bamboo. I called to ask why no one called me to see if that was ok and the manager, Sam, said that he called my cell to let me know and didn't get an answer. Rather than wait for me to call back or try the alternate phone number included in my order, he delivers the bamboo. I specifically ordered the cacti becuase it has special meaning. When I called to complain, the guy tells me that he can pick them back up and reimburse me because he doesn't want to talk to me anymore because I "argue to much". I asked him to email me a picture of the arrangement so that I could see if it was comperable. He tells me that there's not one available. Then he tells me that he never has a cactus in stock. I asked him why it was still available for ordering on his website and he has no reason to offer other than "I should have called to check". (Um, why would i place my order online and call on top of that!) I told him that it would be very inappropriate to go to my boyfirnd's office and TAKE BACK the gift and that instead, I'd appreciate some sort of compensation. I don't even know if they are of the same value as the cacti. What's most hilatious is that the guys tells me that, as compensation, he'll give me free delivery on a future order... I'd never order from there again.
Pros: none
Cons: this palce is terrible.
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