Reviews & Ratings for Big Apple Art Gallery

12/03/11

I love this place!

by lynyc

I've used framing places all over the UES for my employer as well as myself and this is my favorite! I've brought in children's artwork as well as posters and high end work. The staff has always been friendly and helpful and provided great advice when I've had something that was difficult to frame (shadow boxes, floating frames, etc.). I will continue to use them and would highly recommend them!

07/12/11

It's an A+

by AArez

Artwork sat at post office for a little bit but once it was delivered it was framed and out for delivery the same day. Just got the framed piece and it looks great!! Would recommend to others looking for a hassle free online framing shop. A+

03/01/11

Amazing service and Quality

by musicbuff123

The sky is the limit - they can handle any project, big or small. I had a very complicated framing project and the product came out better than I even expected. I don't trust my art with anyone else.

07/22/10

Foolish, condescending and just a general disaster

by werunit

If you're trying to frame some nice pieces, look elsewhere. If you're shopping around for frames and don't happen to be carrying around all of the pieces on your mission, look elsewhere.

Apparently, this place is so awesome and well-funded that it doesn't need to help you with anything other than piquing your interest in walking right back out the front door.

There's a general rule when a new customer walks into a place -- don't act like helping them is a pain you'd rather not experience, especially when you're a busted frame shop where several alternatives are readily accessible.

I say go somewhere else if you're looking to hook up a new frame or fix up an existing piece or two or three. It's not worth the headache of dealing with the staff here.

• Cons: expensive, low-class and poor customer service

07/25/09

Wonderful service

by pinklilys

I went in to Big Apple just looking for a frame and they guy was so nice I ended up buying it. Great Service!

03/02/09

Disgusting and Nasty Establishment

by csearched

AVOID THIS ESTABLISHMENT AT ALL COSTS or be prepared to encounter the most awful, LUDICROUSLY unpleasant and unhelpful service imaginable.

I called the number listed on this site to ask for an estimate for 4 small paintings I needed framed and was told flat out that they would NOT provide me with an estimate. So I called back a little later after navigating their site to ask a different question and the same man spoke to me with such contempt in his voice I actually asked if I was bothering him. "YEAH, AS A MATTER OF FACT YOU ARE!" he shouted back at me. "BECAUSE YOU'RE BOTHERING ME ABOUT A $30 ORDER AND WE DO HIGH END STUFF HERE!" He then hung up the phone.

I was shocked considering I had more than SEVEN $30 (or more) orders I wanted framed but was going to see how they did on the first four frames. With customer service like that, THIS PLACE DOESN'T STAND A CHANCE.

STAY FAR AWAY FROM THIS JUNK SHOP.

Editorial Review

by Contributor

Custom frame and poster shop completes rush orders at no extra charge, offers local pick up and delivery of artwork.