(212) 879-1000

797 Madison Ave
New York, NY 10021 40.7687 -73.9676

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Neighborhoods: Upper East Side, Midtown, Lenox Hill

JOHNFRIEDA.COM

Reviews & Ratings for John Frieda Salon

4.5 Star Rating: Recommended

16 reviews

What users are saying:

5 Star Rating: Highly Recommended

11/09/08

serious talent!!

by dsfkagw

Focus is the first word I would use to describe Ty Holbrook. I've never had someone focus so hard on my haircut. The final result is amazing. Truely amazing! I highly recomend Ty for your next haircut.

Dawn Resner

  • Pros: relaxing invironment
  • Cons: there are none
5 Star Rating: Highly Recommended

03/30/08

Best hairdresser in town hands down!!!!!!!!

by taalor

I heard about Ty through a friend in LA. I was told Ty listens to what a client wants and needs. Boy did he!!!!!! I approached Ty telling him I was interested in cutting al my hair off. Ty reassured me I was at the right place. Ty told me we were going to take it slow, walking me through every step. He told me he was going to cut half what I was wanting to cut first. Reason being first so I didn't freak out and secondly so I was sure I really wanted to cut it all off. Thank god he did!! He was so right, the length he cut it at first was right on! Bottom line Ty listens and thats what matters in a hairdresser. Do yourself a favor go see TY HOLBROOK!

  • Pros: beautiful salon
  • Cons: there are none
5 Star Rating: Highly Recommended

01/22/08

John Frieda

by JerriSimon

The absolute best stylist/colorist duo in NYC has to be Fabien and Martine. Fabien cut my hair for twelve years, and Martine colored it. I love you both.

5 Star Rating: Highly Recommended

07/04/07

by victoria backman

by victoriabackman07

Demetrius Pombo has been cutting and styling my hair for several years. He absolutely loves working with hair and this is obvious through the miraculous results. Demetrius Pombo works to create captivating haircuts and styles and his abilities are highly respected by the staff members of the salon and throughout the city of Los Angeles. He is an outgoing, creative, and talented individual. Not to mention he is also one of the top hairstylists at John Frieda Salon. Demetrius Pombo has worked with many celebrities such as Mathew McConaughey, Paris Hilton, Gisele Bundchen, Natasha Richardson, Kate Blanchet, Marta Gugino, Melissa George, Linda Evangelista, Eva Mendez and Kelsey Grammar--to name a few. The service at John Frieda was excellent! I felt right at home upon entering through the chic glass doors. I felt like I was a celebrity with the constant attention I received. He's worth every penny! If you don't believe me check out his website at www.demetriuspombo where you can see for yourself. His website even offers great tips for straight, curly and even wavy hair. I highly recommend Demetrius Pombo. You won't regret the drive your hair will thank you for it.

victoria backman

1 Star Rating: Poor

06/08/07

Avoid like the plague, particularly Martine

by simoned

Beware, particularly if you are from out of town. I went there to have my hair colored. Martine went to work without consulting me on what I wanted or what she was doing or the cost of what she was doing. In my opinion, she may have known that I was from out of town and took advantage of me.

Over 4 hours later, she left my hair completely fried and uneven, and acted completely shocked when I refused to pay her approximately $500 . . . that's right . . . $500 for her services (or lack thereof). Martine actually threatened to call the cops on me for refusing to pay for her incompetence. I realize that this place has high ratings, etc., but perhaps its for haircuts. In my heart of hearts, I could never recommend this place to a friend (or enemy even) for coloring. It was a complete disaster.

People make mistakes, but the reason for this negative review is the manner in which I was treated by Martine after complaining about her mistake. This was a birthday present, and in addition to botching the coloring and threatening to call the cops, she made me over an hour late to my own birthday party. Her response "It's New York, just go late." Thanks a pantsload Martine, that's sage advice. Sheesh.

  • Pros: Leaving
  • Cons: Entering
2 Star Rating: Below Average

04/23/07

Might be a decent salon, but service is poor

by renola

As a new client going in for a consultation, I would think that the staff would be more welcoming. But perhaps, I didn't "fit in" with the other clientele...I was on time for my appt, but sat waiting to be acknowledged for about 15-20 minutes. When the stylist, Ty Holbrook finally appeared, he made me feel as if I was inconveniencing him. He was clearly with another client and interrupted her services to give me a consultation. He's rec'd a lot of press coverage, which is why I made the appt, but clearly his expertise does not include service. He rushed through, and when I asked him a few questions, he kept plugging his upcoming 'Today Show' appearance instead of addressing my concerns. I never made the appt...I don't care how great you are supposed to be, you should treat your clients (potential and existing) with respect. Maybe it was just Ty, so I can't remark on the whole salon. But if that kind of diva behavior is tolerated, then that is unacceptable.

5 Star Rating: Highly Recommended

04/19/07

Lovely

by winonakress

I'd been looking for a great salon for my long hair, and decided to sign up for a cut class at John Frieda to see what they were like. I was amazed!!! The student who cut my hair, Layla, was so sweet and very meticulous in getting everything just right. THe Instructor, Mariko, was terrific, and it was great to see how well they work together. My hair looks the best it ever has - the cut even made the color look brighter (and I've never colored my hair)! This is Layla's 3rd time cutting, which was shocking because she was such a pro. I'm going to keep going back to her during her training and after she's part of the regular team.

If you're considering being a cut model, Layla is wonderful!!!! The rest of the students were all doing a great job...you can't go wrong!

  • Pros: Lovely space, friendly staff, extremely professional
5 Star Rating: Highly Recommended

03/20/07

my best hair cut ever!!!

by rebecabackman

Dear friends,

I truly recommend Demetrius Pombo, a hairstylist of John Frieda Salon. He is one of the most handsome men and artist that I have ever met in my entire life. It was an amazing experience for me togo to the hottest salon in Los Angeles and in the most beautiful street as well, Melrose Place, where all the celebrities go. When I got there Demetrius was working with Linda Evangelista and I was going to be his next client, what a great experience!!! The service is the best. I felt like a princess when I was greeted by his assistant and the whole team of John Frieda Salon. It was a beautiful experience and the place is so relaxed and pretty that one could feel like they are on vacation in there. It?s nice having great coffee sitting near, by the pool with a beautiful view of trees and the sky was fabulous. I will recommend Demetrius Pombo, he is one of the most talented and handsome hairstylist in town. I totally got it now why he has all this celebrities? clientele on his chair.

Ah...I got his website:

www.demetriuspombo

Check it out and good look...

If you see him you will have the best haircut of your life!!!

5 Star Rating: Highly Recommended

01/27/07

GOOD HAIR DAY EVERY DAY!

by sn4nyc

I wanted to try something new, so I?ve decided to visit John Frieda salon, which is located near my house. I?ve asked for an appointment with an experienced hairstylist. I was then offered service by Gerard Touroul. I was pleasantly surprised by his approach during my initial consultation. I gave him full discretion as to the look he wanted to create. From start to finish I was treated to my highest expectation and Gerard transformed my look into exactly desired hairstyle. I?m very pleased that I was able to find someone who has a vision and who knows how to create appropriate finish for ones face. I?m recommending him to everyone who wants to evolve his or her hairstyle to the next level.

5 Star Rating: Highly Recommended

07/08/06

This is a "wow"

by queenbee1

We are from the Midwest and I made an appointment as a treat for my daughter in law with Martine and Fabian. While waiting for her, Martine suggested she "paint" my hair. Then she took me to Fabian for a cut. I have short hair and I figured there was nothing they could do with it! Well, after a couple of hours with these 2, I look FABULOUS! I feel beautiful, I look really up to date and, when I went home, everybody raved about the color and cut! Now I am planning trips to NYC just because of them! No one here can approach their talent! I'm "hooked" and you will be too! Thanks so to you two wonderful and talented hair colorists and stylists. You won't go wrong here! Tried the John Barrett Salon a few years ago and it was a disaster. I trust John Frieda implicitly! I went again when we were in NYC in October and the first time WAS NOT a fluke! My second hair cut and balyage coloring was as great as the first time. Now I am hooked! Now I'm afraid to go to anyone in St Louis! I have to go to NYC for my haircuts and coloring. Expensive when you add airfare and hotel -- but WORTH IT!

  • Pros: The haircut and color were fantastic! These folks are so talented and creative!
  • Cons: It is pricey -- but you get what you pay for!

Showing 1-10 of 16 reviews

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