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New York Restaurants 2008

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Saks Fifth Avenue

12 E 49TH St
New York, NY 10017-1088
Phone: (212) 644-1704

Ratings & Reviews Summary for Saks Fifth Avenue

What Users are Saying:

  • Short lines
  • Convenient hours
5 Star Rating
 
(9 reviews)
4 Star Rating
 
(3 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(2 reviews)
1 Star Rating
 
(3 reviews)

User Reviews for Saks Fifth Avenue

5 Star Rating: Highly Recommended

05/12/2008 Posted by Hedi0000

Saks Fifth Avenue is one of the BEST department stores in the world. Yes, it's expensive but they choose the best of the best from luxury high fashion to put in their store. The jewelry and watches will dazzle you. The handbags are incredible! If those designers price tags are too much for you- check out their famous contemporary clothing level which carries $250 jeans, $300 dresses and great seasonal sales!!! A must see for visitors and a frequent of all posh New Yorkers. A+++

1 Star Rating: Not Recommended

11/12/2007 Posted by sewandso

I found the shoe salon very disappointing. It is quite sleek and inviting. But what good is a shoe salon if you can't buy any shoes? My mother and I both wear difficult-to-find sizes, 9 AAAA and 10 AAAA, respectively. I was told that they do not carry these sizes. I was told that they could possibly special order shoes for me. I can do that at home. Where's the joy in shopping there?

2 Star Rating: Below Average

10/25/2007 Posted by tucci013

Oh Saks.... You disappoint me. I had high hopes when I booked my facial for spa week. I figured, it's Saks, it's gotta be good... right? Wrong! I was unsure of the location of the Spa and I could barely catch the attention of a single employee to point me in the right direction. Finally someone gestured silently without even looking up from what they were doing... Are you kidding me?!?! Here are my complaints, in no particular order: -There is a locker room like area to change, but only one curtained area. If someone is using it, you've got to wait or change in a bathroom stall... gross. -The wrap they gave me to put on under my robe closed with velcro. The velcro was COVERED in hair... so sick. -The robe they gave me was an XL. I was swimming in it. -The floor was in dire need of a sweeping/mopping. -When I entered the room for my facial I immediately noticed that many of the ceiling tiles were ill-fitting, damaged and not properly inserted into the ceiling... It looked incredibly tacky. -Svetlana was nice enough, but my 60 minute facial was over in less than 45. Very disappointing facilities overall. My facial was standard, nothing amazing. I look at spa week as an opportunity for spas to really wow clients, thus encouraging them to become regulars... Saks really missed the boat on this one. Overall, I was totally unimpressed with my experience. I won't be back. Hell, I'd rather tolerate all of the product-pushing and up-selling at Bliss than make another appt. at here.

Pros: Quality Product

Cons: Poor service, false advertising and un-hygenic conditions.

1 Star Rating: Not Recommended

10/19/2007 Posted by yessi10457

The salon and spa at saks fifth ave. is horrible. The products they use their contain "sodium hydroxide" (lye) as a major ingredient.

Pros: none

Cons: the products used contain high leeles of lye which is found in liquid plummer.

5 Star Rating: Highly Recommended

11/11/2006 Posted by macsaks

My experience at the M.A.C Counter was amazing. I would always spend my money with Lancome because I would always get the gift with purchase. Yesterday, I recieved the worst service at Lancome that i went ahead and went to M.A.C. I used to under estimate M.A.C because I have always thought that it was for the younger girls and since it was at a low price point it would not be worth it. I was totally proved wrong. I was assisted my the Business Manager by the name of Diego and a Saks Associate by the name of Jack and both made my experience with M.A.C worth my time. Diego did my make up from skin care, foundation, eyes and lips and it came out so beautiful and well blended. The experience I got at M.A.C, I had never recieved at Lancome and from the makeup applied on me by Diego the M.A.C artist, was way better applied then the artist from Lancome. I ended up buying everything and I saved so much money. I am now a M.A.C customer. Ladies, GO TO DIEGO and JACK at SAKS NEW YORK. WELL WORTH IT.

Pros: GREAT SERVICE

5 Star Rating: Highly Recommended

04/12/2005 Posted by sharonl

I stopped in to Saks to pick up the newest Thierry Mugler fragrances, Angel Garden of Stars, and I found the staff there to be extremely helpful. Not only did they help me find what I was looking for, but I walked out with 3 of the most wonderful smelling fragrances!

5 Star Rating: Highly Recommended

11/03/2003 Posted by march5757

Anything you want, they got it. Uptown girls with daddies amex and all other fashion conscious manhattanites flock to this megastore of designer glamour. The sales staff on the first floor are very helpfull and pleasant, but as the floors go up and the clothes get more coture, they tend to be more discerning with who they offer help to, which is understandable when sixteen year old girls want to try on a tenty thousand Badgly Mischka, just for kicks.

Pros: Accessories on one

4 Star Rating: Recommended

08/01/2003 Posted by itsamazing

Floors 6 (dressy formal wear, suits, shoes, jewerly) and Floor 7 (younger, contemporary) are a paradise for the male metrosexual. Go when they have a sale, you can end up with great clothing (I scored a pair of Costune National pants for $130 during the Finale sale). Extensive selection of Helumt Lang, Theory, Dolce and Gabbana, Hugo Boss, John Varvatos, Micheal Kors. You name it its at Saks. Salespeople can be iffy though - some of the guys on 7 think they are on the runway instead of the selling floor.

Pros: Extensive selection

Cons: Expsensive

2 Star Rating: Below Average

03/21/2003 Posted by bliss

the quality of the product - great, but the service you recieve along with the shopping experience - a disgrace. the associates are so snooty...they lose my sale every time because they have no concept of how to treat a customer.

5 Star Rating: Highly Recommended

01/12/2003 Posted by bpgveg14

Bought a pair in a rush for a friend's wedding years ago. They last, and I still have them! Expensive, though.

Editor's Review

A New York pioneer ventures across the country with designer standards.  See the full editorial review.

Insider Tips

The Extras

Bridal (by appointment) and fur salons, personal shoppers, alterations, interpreters, delivery from one branch to another.

More Insider Tips

Directory & Services Information

Hours

  • Mon-Wed, Fri-Sat 10am-7pm
  • Thu 10am-8pm
  • Sun 12pm-6pm

Payment Types

  • Visa
  • MasterCard
  • Discover
  • American Express

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