The Waldorf-Astoria
New York, NY 10022
Phone: (212) 355-3000
Fax: (212) 872-7272
05/29/2007 Posted by mapleleaves
I was apprehensive about staying at the Waldorf after reading the reviews on this site, especially since I got a very good rate for a Midtown hotel. The reservation confirmation had an advance check-in number to call when I was leaving the airport, so when I arrived I avoided the LONG line at the reception desk and went to a small office in the corner of the lobby. The room wasn't ready, but this was due to my having made two separate reservations and they wanted to give me a room that I could keep for the entire stay. I was given a one-bedroom suite - a huge living room with a (decorative) fireplace, a huge bedroom, a walk-in closet and another full-sized closet in the entry hall, and a small but spotless marble bathroom. Whenever I needed something, the staff were attentive, friendly, and fast. Housekeeping was fastidious and efficient; the bellmen were prompt. I mailed home a large box on my last day, and the gentleman from the "package room" came up immediately to pick it up when I called. I've stayed at the Ritz Central Park and the Essex House, and for the money I'd much rather stay at the Waldorf. None of the Waldorf's rooms have a truly exciting view, so you're not paying extra for it. Insider tip - the Starbucks just inside the Park Avenue entrance serves pastries baked by the hotel at reasonable prices.
Pros: Great location, beautiful room, excellent service
Cons: Lobby can be very busy with tourists and special events
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