Madison Avenue Florist
New York, NY 10022
Phone: (212) 319-0242
05/08/2008 Posted by ynito
My gird friend and I ordered one of the most expensive white flowers on their web site and they had a week to prepare and delivered it to one of the most important friends who celebrated their 20th anniversary. The following weekend, we visited their home and we found what they delivered was completely different from what we saw on the web. We called them to ask how this thing was happening and they said the flowers simply run out and they switched it with the others without telling us. When I called, the manager was not there. So she said we will call you back and take care of this issue, but they never called us. I accept anyone makes a mistake. But when I did it, I would make up with my best. But what they delivered is very cheap looking and a different kind and color (orange) and simply far away from the one we expected. And we have been depressed by seeing hat our friends were not happy. They usually do a good job, but this kind of mistake makes us not to ask them anymore. So we immediately cancelled the other order for my mother.
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