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Stephen Knoll Salon

625 Madison Ave
New York, NY 10022
Phone: (212) 421-0100

Ratings & Reviews Summary for Stephen Knoll Salon

What Users are Saying:

  • Satisfaction
  • Sanitary
  • On time
  • Evening hours
5 Star Rating
 
(8 reviews)
4 Star Rating
 
(1 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(1 reviews)

User Reviews for Stephen Knoll Salon

5 Star Rating: Highly Recommended

05/31/2007 Posted by hugosdaughter

This is a great salon. From the first time I ventured in, just to have a look around, I knew it was the right one! All the people who work there are friendly and attentive, and those that have actually done my hair are excellent. Nicolay is - for me - the best colorist that I've gone to, and Liliana is a wonderful and thoroughly delightful stylist, as good on the teenage son as she is on both the mother and teenage daughter. From the ladies on the desk to the young men who bring the coffee and everyone (well nearly!) in between they are all pleasant and helpful. The only long faces are on the Upper Eastside ladies who seem to often be in the majority and rarely manage a smile!

Pros: Excellent skilled service in a good atmosphere

Cons: Can't think of any - except I don't know why the security man always asks my name - he never seems to do anything with the information!!

5 Star Rating: Highly Recommended

08/14/2006 Posted by michellemmcd

Liliana did my hair for my wedding last year. I LOVED the way in turned out. I went in for a trial and she was able to create the exact look I wanted - long gentle curls. The style lasted all day long and looked just as good at the end of the night. I highly recommend her. I can't say much about the price, however, since my mom picked up the tab. I think it was pretty pricey so as long as you know that going in, you'll be very pleased.

1 Star Rating: Not Recommended

02/08/2006 Posted by iptarny

Save yourself from the worst haircut I have ever had. Since having this abortion of a haircut, I can not go any where else until it grows out. It was so bad, and no one in the salon cared. I wrote a letter and I received no response. No customer service at all. I would recommend you skip this salon, the worst is getting a bad hair cut and the salon not even trying to do anything.

2 Star Rating: Below Average

04/16/2005 Posted by salonseeker

Very disappointed. The service from the moment I walked in was poor. It felt very much like an assembly line and did nothing to make the client feel welcome. If you are looking for Ambience and an escape from the city for a few hours, choose a salon that will create this type of experience for you. This salon doesn't even come close.

4 Star Rating: Recommended

08/22/2003 Posted by nydoll

After Butterfly Salon robbed me of nearly $400, I pulled my business from them last minute and asked Stephen Knoll, with only 2 weeks to my wedding, with no money left for trials what they could do. Karl did my makeup and Lilliana my updo-- they assured me I didn't need an updo, I just went in and talked to them and on the morning of my wedding I was pampered, treated kindly and looked perfect. My hair and makeup could not have been better - they were masterpeices.

Pros: Accomodating, Talented, Great Atmosphere

Cons: Expensive

5 Star Rating: Highly Recommended

12/17/2002 Posted by scooter6

the Stephen Knoll Salon saved me from the embarrassment and indignity of a botched color job from a different salon. aftern finishing my appointment at the aforementioned salon (which shall remain nameless), I immediately called the Stephen Knoll Salon, explained my situation, and they graciously accomodated me. I came in that same day for a consultation with Anthony, who took pity on me and opened up his cluttered schedule so that I could fit within it. he and his assistants devoted focus, time and energy into making sure I walked out of there with exactly the color I wanted. I couldn't have been happier with my experience, and the courtesy and accomodation with which I was treated were both surprising and welcome.

Pros: courtesy, knowledge, listening skills

5 Star Rating: Highly Recommended

12/14/2002 Posted by Deenasw

I am from Chicago and entering a NYC salon raises the bar on my expectations. Dominick FAR exceeded my imagination. He is THE BEST. Not only is my haircut the best one I have ever had, he is a nice guy who listens to your concerns and takes your texture, face shape and lifestyle into consideration when he consults with you. I have been to London, LA, Paris and Chicago with the best hairdressers. Dominick is just the best. Stephen Knoll, I thank you for Dominick!

Pros: Excellent staff, Beautiful atmosphere

5 Star Rating: Highly Recommended

10/13/2002 Posted by keetoh

In response to Anyone Got a Hat? I was horrifed to read the reveiw given the salon. I have been a client there for 10 years and I always leave happy. I use all of their services including having Stephen cut my hair. Trust me its the best cut you'll ever have

Pros: great friendly staff, beautiful setting, excellent services

5 Star Rating: Highly Recommended

10/13/2002 Posted by nursesue

Since my visit to Stephen Knoll Salon a few weeks ago, I've received so many compliments on how nicely my hair is cut and styled. Thanks again for providing great service. I was more than satisfied with the results.

5 Star Rating: Highly Recommended

10/11/2002 Posted by christinewatkins

I have used Stephen Knoll Salon for over 8 years with nothing but great experiences time and again. Although I don't have the greatest hair naturally, you'd never know it. I am often stopped by strangers or people at social functions who ask 'who cuts your hair?' As a busy professional it's fantastic to have someone that you trust completely to make good decisions about your hair; worrying whether my hair will look great never has to be added to my long list of concerns!

Pros: talented stylists, professional, caring

Editor's Review

Natural, sexy hair by the celebrity stylist and his team.  See the full editorial review.

Insider Tips

The Extras

The salon carries the Stephen Knoll line of hair care products.

More Insider Tips

Directory & Services Information

Hours

  • Mon By appointment only
  • Tue, Wed, Fri 9am-6pm
  • Thu 10am-7pm
  • Sat 9am-4pm

Payment Types

  • Visa
  • MasterCard
  • Cash

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