Jims Shoe Repair
New York, NY 10022-1607
Phone: (212) 355-8259
10/21/2006 Posted by scrawl
Everthing was great until I got my shoes back and they were repaired with a textured leather of a color that didn't match, rather than a smooth one. I was under the impression that the new leather would match; in the very least, it shouldn't have been textured- the look of the shoe was totally changed by it. Never in my life have I been treated so rudely as a customer. If you go here and aren't satisfied, don't even think about speaking up- the impression I was left with is that the customer is always wrong.
Pros: They can fix most anything
Cons: Customer is always wrong.
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