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Jims Shoe Repair

50 E 59th St
New York, NY 10022-1607
Phone: (212) 355-8259
Great, unless you don't quite get what you're expecting.
1 Star Rating: Not Recommended

10/21/2006 Posted by scrawl

Everthing was great until I got my shoes back and they were repaired with a textured leather of a color that didn't match, rather than a smooth one. I was under the impression that the new leather would match; in the very least, it shouldn't have been textured- the look of the shoe was totally changed by it. Never in my life have I been treated so rudely as a customer. If you go here and aren't satisfied, don't even think about speaking up- the impression I was left with is that the customer is always wrong.

Pros: They can fix most anything

Cons: Customer is always wrong.

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Editor's Review

In business since 1932, this full-service shop fixes heels and tips, adds lifts, and dyes and polishes shoes while you wait.  See the full editorial review.

Insider Tips

Know Before You Go

In July and August, the shop closes on Saturdays.

More Insider Tips

Directory & Services Information

Hours

  • Mon-Fri 8am-6pm
  • Sat 9am-4pm

Payment Types

  • MasterCard
  • Visa
  • American Express

Recognition for Jims Shoe Repair

2007 Editorial Winner - Shoe Repair
2007 Audience Winner - Shoe Repair

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