Feline Day Spa

05/21/08

Feline Day Spa

by cm29 at Citysearch

The Upper West side is lucky to have Feline Day Spa. They are the best! From waxing to massage to manicures/pedicures, everyone is wonderful. They are professional and honest. You can't go wrong! I recommend the spa to anyone for any service. Sooo relaxing!

12/01/09

Best Spa in NYC - HANDS DOWN!!!!

by NYCfloyd at Citysearch

Just tried Feline for the first time last night and I loved every second of it! We are going back on friday to try some new treatments - there is no other spa in NYC worth my time or money!!!

THANK YOU FELINE SPA

• Pros: great atmosphere, excellent staff
• Cons: NONE

11/26/09

I recommend it!

by Mari29 at Citysearch

It was a gift I gave to my mom. She absolutely loved her experience there it was awesome. She felt like a princess for the day, and that made me happy. Now its time for me to make an appointment :)

• Pros: Staff is very helpful and attentive!!

11/24/09

Lucina Rocks LaStone Massage!

by flametresses at Citysearch

I have been wanting to try LaStone massage for quite some time now and when I saw that Feline Day Spa offered it, I made an appointment immediately. At first I was hesitant because the desk staff didn't seem familiar with the treatment, but once I met Lucina and got on her table, my doubts drifted away and so did I. She is very knowledgeable of this particular type of massage as well as the stones, and she helped me stay focused on what was happening. I will definitely be booking this treatment again and recommend that everyone try it.

• Pros: They offer LaStone Massage (and facial)
• Cons: A little too much of a salon feel in the waiting room.

11/18/09

Cozy salon

by beadegea at Citysearch

A very cozy spa boutique where the staff is wonderful. Helena, the esthetician who took care of me was great. I highly recommend the salon, it feels like a homy neighborhood hotel to escape to.

11/12/09

first time

by MsLu at Citysearch

NOTE TO THE OWNER: If my dermatologist hadn't recommended this spa I would have walked out. The air ventilation system has to be turned on or updated - it smelled like I was inside a steamroom smelling nail polish remover. Also, perhaps you could advise your staff to discuss facial problems as a mini consultation B4 the facial. I was so relaxed that I did not pay attention to comments! Massage - I could have done without, but it's extra right? I paid for facial, not back neck, chest massage, hand circulation treatment, sample take home packets etc... Overall I rate staff 5/5, results of products 6/5 and ambiance 4/5.

• Pros: staff uses expensive products, results in less than 24hrs!
• Cons: maybe I came at a bad time...

Response from this business

ingvorw– November 17, 2009 at 13:27:37 PST

I am sorry you were not happy with our spa. We have a very good air conditioning system that is checked and cleaned every 2 months;we have never before had a any complaint about any nail polish remover smell in our spa;the nail polish remover we use is odorless. .I think you were here on a day when it was very balmy outside and we had the door open at the front desk.The facial you had was our European signature facial which always include face, neck and chest massage for 10 min., it stimulates the collagen and is also great for relaxation.The hand treatment is complimentary while you are having the mask on at the end of the facial. We hope you will be back for another facial since you seamed to be satisfied with the service and staff. We always go out of our way to make our clients happy.

Thank You,

Ingvor W

Owner

11/12/09

Some staff at the spa are still exceedingly unpleasant

by psl at Citysearch

Went to the spa yesterday to have a treatment..Alex was excellent! The people at the front desk couldn't have been nicer...I have seen in past reviews that the people here can be rude, but in my past visits I felt they were really tring to make some changes...On with the story.. I was checking out...One of the spa workers came up next to me at the front desk...I thought it was my technician Alex..I went to hand her a tip...(Please keep in mind that throughout the treatment I did not have my glasses on...so therefore couldnt see so well)

She said in a very rude voice I am not Alex...I said, Im sorry,perhaps you look like her...the spa worker replies, I hope not! in a very rude manner...there was nothing but awkward silence from the front desk people and the client on the other side of me...She was so unpleasant and I was so embarrased...it left such a bad taste in my mouth...I would never be this unkind to a stranger, much less a client..This is why I wrote the review...I decided not to let it go this time...this woman ruined what was a very lovely break for me....I will never go back...Too bad, because I live in the neighborhood...And.....why was this woman so derogatory towards a fellow worker??? It was a very awkward moment with no sound except crickets, because everyone was shocked she was so rude....I would have expected the front desk people to say something, however I think they were as stunned by I was by how nasty this woman was...Too bad and bye bye

• Pros: Services are great
• Cons: Bad attitudes

Response from this business

ingvorw– November 17, 2009 at 13:49:13 PST

Dear PSL, I know you were here last week for a treatment with Aleksandra, and I am glad you liked her she has worked for our spa for 15 years has lots of experience besides that she is a great person. I don't know exactly what occured at the front desk when you were leaving, but whatever it was I apologise to you. I take it very serious when a client complain about an employee of ours. I like to invite you in for a free service of your choise with Alexandra, maybe the same service you had or a facial?

Please call us.

Sincerely,

Ingvor W

Owner

10/30/09

Fabulous Boutique Spa!

by NycGal17 at Citysearch

This is a fabulous, high end boutique spa. The service is wonderful and the manis/pedis are great. The new pedicure chairs are to-die-for.... sometimes I want to go just for the chair! My mom had a fantastic massage, but I've only ever had nail services. It's comfortable and calm... a great escape on the Upper West Side.

• Pros: wonderful service, brand new pedicure chairs
• Cons: it's small, so sometimes hard to get an appointment

10/03/09

LOVE IT

by metusher at Citysearch

Everyone is very pleasant. The atmosphere is calm without going over the top.

• Pros: Great manicure/pedicure
• Cons: none

09/23/09

Loved it!

by fivestarlife at Citysearch

Really nice group of people. great facial I got from joanna, lovely lady.

Owner on phone so accomdating. Makes you feel good to see some people still care and believe in customer service and making a regular out of you . My friends have gone here for years. Well done place. Hear strong massage is by Jung?

Will be back. Very nice sotheys facial.....then right after that,check out the fairway for some organic foods:):))

great location....will be back:) ask for joanna....

• Pros: Clean open nice....
• Cons: be nice to sauna or steam:)

09/14/09

solid spa

by litlestar7 at Citysearch

This is my mainståy spa. It is dependable.

• Pros: deal prices
• Cons: ok ambience