Pest Away Exterminating

10/07/2008 Posted by JenBKLN

These people are great. Really affable, reliable and thorough. Can't say enough good stuff about them.

Pros: Great service, nice people, very thorough

09/14/2008 Posted by lizkre

Our building was infsted with bedbuggers. The board spent tens of thousands of dollar on different companies and it only got worse.I was out of my mind as I watched my 2 year old get eaten alive each night. Our managment co. found Pest Away and they made the difference. They used this intensive heat treatment and held a series of educational meetings to educate the shraeholders on bed-bugs. Their whole methodology was well thought out and took into account the whole building a opposed to just the apartments. Our nightmare is over.

Pros: great educators of bedbug eradication

08/03/2008 Posted by tamikaw

I must say that Pest Away has proven itself time and again on a variety of tough problems I have encountered over the years. I have tried to use cheaper guys for what I think is simple problems, but it never seems to work. They refused to spray for my typical NY pest problems, and they do it to protect me and because their method is safer and more effective. I have found that sometimes I pay a few dolars more, bu I get the service I need. I going to remember that for now on.

Pros: Good and safe all around company

07/28/2008 Posted by gregpoplin

It' s quite hard to believe that this company would spray all over an apartmnet for waterbugs. I originally wanted it, almost demanded it, but they reassured me that it was not the best way to solve a problem. I trusted them and they were right. I found them to be quite nice and very professional. The most impressive thing was 20 days after my 90 day warrranty was over they threw me an extra service for free. I had gone over 60 days without a problem and I saw only 1 more waterbug. They are nice good people, They were Best of NY in NY magazine for a reason.

Pros: nice, professional

07/24/2008 Posted by JBraunstein

We have no idea who wrote those good reviews but don't trust them. When we first phoned them, we spoke to one of their account rep and he sounded very nice and somewhat professional. We made an appointment for the following day. The exterminator that came over was not only incompetent but also rude and very unprofessional. We had a waterbug problem and he just spray all over our kitchen floor with no regard to our safety. Throughout the entire time, he kept staring at my wife making us very very uncomfortable! When we asked him to be careful, he got defensive and told us to "chill out". The story gets worst. When we paid him, he had the nerve to ask for a tip!!!! To get him out of our home, we gave him $5. When we phoned the rep to complain about the service, the rep couldn't care less about us and said, I quote, "you should have tip better". STAY AWAY FROM PEST AWAY!

Pros: None

Cons: Dishonest, nasty and incompetent

07/23/2008 Posted by johnt5555

I researched numerous companies and while I found them to be on the high end I went went them because they said they were "eco-friendly". Well... I don't know how these people got such high ratings because they don't know what they are doing.

07/01/2008 Posted by tobytig

I have been using Citisearch for quite some time. I have gleaned many very good stores and services from the copious reviews. I have used Pest Away on a number of occasions for a variety of diferent pest problems. In fact, I have given their name out a number of times and been thanked by those recipients . I happen to notice these two consecutive bad review that seemed to stick out from a barrage of so many good ones. Those two bad reviews were clearly not true in a variety of ways. Anyone who deals with them would never claim they are not knowledgable and are far from a small place. I happened to notice that these reviews were written a day apart . I would hate to have someone misled by somone who may not have been happy with their service but has gone far beyond the truth to make their point. The difference is clear to anyone that speaks to most other places that they have a safer approach. They were the only one place to ak each time if i have any small children, health issues and the like.

Pros: responsive, nice, and safe

07/01/2008 Posted by jimgeorge

This company will happily take your money but they won't solve your problem. I spent thousands of dollars and removed everything my apartment in order for them to treat my place and all they did was spot treat the closets. the problem came back after two weeks. they never returned my calls. I hired a new company that came to my place and assessed the situation. They ended up treating the floors where the problem was and all is fine.

Cons: they don't solve the problem

06/30/2008 Posted by carrie888

they may be "eco friendly" but they basically still use chemicals and they don't address the entire situation, they just do what most building exterminators do sprinkle a little spray and don't solve the problem and you'll end up starting from scratch with another company. Don't invest with this company - they are a tiny company with minimal knowledge and friends in pr - they should have their license taken away.

06/25/2008 Posted by pbello88

I was forced to use my landlords crappy exterminator to get rid of a these bedbugs. 9 visits later they were still eating me alive. They sent in a second company and they soaked the landlord for 12 visits. I had stopped paying rent, but i had to live in an infestd apartment. I spoke with a Landlord tenant attorney who actually reccomended these guys. They were great. They attacked the apartment in a way nobody else had. They used some new fangled heat technology and found nests in places nobody else bothered to look or spray. In under 4 weeks they had gotten my place down where i got no bites. They even wrote a letter to my girlfriend stating I had no more problems. I paid them myself and will be deducting it from future rent as per my attorney's direction. The conclusion is that most landlords dont want to spend for a reputable company.

Pros: great service, great technology