Reviews & Ratings for Sarabeth's West

02/06/11

My favorite oatmeal!!

by Ash85

Whenever I go to Sarabeths' I get their oatmeal with nuts and fruits. It comes with a cream and honey on a side (which btw, I LOVE.) It never fails to content my palate and stomach!

07/09/10

Crappy Service

by LindaPerkins

We went to Sarabeth's on a weekday around 2 pm. They were NOT busy at all, but we had to wait forever to be served. We sat outside and the staff completely ignored us after they brought our food. I actually had to go inside and ask for our check from the rude "hostess". Food was okay, but not special and very high priced. There are plenty of good restaurants that will get my future business.

• Pros: NONE
• Cons: Terrible Service, High Prices

05/26/10

Feels Like Going Home

by 582cye

I love going to Sarabeth's West with my family and friends. From the minuet I walk through the door I feel right at home! The food is fantastic and the service is always great. More people should be raving about this restaurant! *eggs bennedict, potato waffle, SCONES, four flowers juice. It's hard for me to order anything else because I know these items to be soooo good! Just go, you'll love it!

• Pros: outdoor cafe, friendly staff, great location.

05/08/10

Completely Terrible

by longtimeNYer

Went there for early dinner with party of six. Service was terrible from start. Main course orders had menu listed ingredients left off. One order was forgotten forcing one of us to eat after everyone else was finished. Waiter totally unapologetic as well a clueless - and we got hit 20% tip for group.

Complaining to 20-yo brain-dead manager or hostess - who was oldest employee there - completely useless.

Will never return.

10/02/08

Always a yummy meal!

by hunter5678

Sarabeth's West is hands down one of my favorie restaurants in NYC. Every time I've gone, I've tried something different on the menu and it never disappoints. The service is excellent too.

• Pros: Excellent all of the time
• Cons: none

08/26/08

Nice atomosphere...upscale...and tasty !!!!

by NYMom21

Went there a few times ... food is great.....staff is good....however, did have a minor order problem....spoke to the manager Danielle, who was awesome, professional and accomodating and the problem was solved immediately.

Go there.....enjoy !!!

05/22/08

Didn't even get to eat!!!!

by yankees1025

Went for brunch on Sunday afternoon around 1:30pm, and was told there was a 20minute wait and it may be quicker because not everyone who had put their name down stayed around to wait. Ok, I understand if it's a little longer wait than the hostess claims but as forty five minutes approached and the other "tables for two" waiting outside had been seated I assumed I would be the next name called. To my surprise, there were people walking right in and being seated immediately as I continued to wait outside in the rain. When I approached the hostess (who wasn't the girl I had given my name too) and she claimed that those people being seated weren't present when their name on the waitlist was called, but since they came back they get priority. She insisted that is the restaurant's policy. Needless to say, if I knew this so called "policy" I would have NEVER waited,and left upon arrival rather than wasting part of my afternoon. I am thinking of going back this Sunday and telling them I put my name down last Sunday for brunch and according to their policy that should give me priority seating. I have never encountered such unfair treatment nor has ANY dining establishment followed such a ridiculous "policy". Clearly they need to train the hostesses on the etiquette of a proper waitlist.

• Pros: NONE

02/19/08

Superfluous Charge

by cellice

I go to the UWS location all the time for Brunch. I don't mind the high prices, long waits, and often overworked wait-staff. However, during my last trip this weekend, I went with someone who asked for "just some hot water" when offered coffee. I was appalled to see the $1.50 charge for it on the bill. Sarabeth's management, if you're reading this, change this policy!! That is a ridiculous insult to customers paying close to $100 for brunch for four. Come on, Sarabeth's, at $15 for Eggs Benedict, you don't need to be charging for water.

12/11/07

bad service, worse food

by limay103

This was my first visit and my last. Mid-day on a weekday, I asked for a table for 2. There were tables available. I was told that my companion had to be there before they would seat me. I told the hostess that my friend was 3 blocks away; she had just phoned me. She still wouldn't seat me. I said, "This makes no sense. If I said 'table for one,' you'd seat me right now AT THE SAME TABLE." No dice. And the restaurant is tiny. It really was awkward to stand. After all this... My friend and I both ordered the same chicken salad which was disgusting (and I am NOT a picky eater!) and not as described on the menu. Any chicken salad from any corner deli would have been comparable. A mayonnaisey mess and low quality meat. The whole experience was a big YUCK.

• Pros: I've heard the breakfast foods are best bet
• Cons: bad service, bad salad

02/12/07

My Favorite Default Brunch Spot... have yet to be disappointed

by sophisticatedpalate79

Been here plenty of times (this location and the one on Central Park South)... the food is filling and delicious, like a good home cooked meal. The almond crusted french toast is my favorite. I've also had a variety of omlettes. Oh, I have to mention the lemon pancakes (forget the official name) but they are damn tasty too! I come here when I want a guaranteed enjoyable brunch... and a nice teapot of some herbal to go w/my meal =)

• Pros: Brunch, brunch, and brunch
• Cons: Crowded, long wait - but don't really mind