Ruby Foo's

01/21/09

It's closed!

by miss512 at Citysearch

Just a few nights ago I passed by on my way home to get some Pad Thai and the place is closed! I don't even know when they closed and it's in my neighborhood. So many places are either losing leases and/or not renewing them or leaving just because the rents are too high. It's a shame, the service and food was really good. I suppose I will try the Times Square Ruby Foo's when and if I am in that neighborhood. New York in general is not what it used to be and for a native New Yorker/Manhattanite like me, that is an even bigger shame. For all the "cleaning up" 'of neighborhoods and other "improvements", this city has sadly lost its unique and quirky nuances and flavors.

01/02/09

food ok, waitress need more training!!

by Xmay at Citysearch

First time to NY,first time to thisa restaurant.I agree with another reviewer that if you know Chinese food, their food is not great.Dim Sum is not up to my standard,but for tourists who do not know Chinese food that much,it will be "ok". I went there around 5pm after I saw the afternoon show on X'mas eve. Not really hungry so I just order some appetizers as snacks. The waitress asked us if we wanted regular water or sparkle water.My 24 year old daughter said regular water;i my 10 year old said sparkle water because he was attracted by the word "sparkle". She looked at me, I said regular water. Instead of listening to the adults, the waitress decided to bring a BIG bottle of "sparkle" water. Ended up it was $7.50!! I orderd 2 appitizers and a bowl of noodle. She looked at me and said "that's all?" two times, like she was not happy with the amount amount of money I am going to spend. Half way eating the pork ribs I decided to order a cocktail to go with it. Another waitress took my order and when the first waitress came back with the drink,she asked me TWICE if that's my drink. After she left the drink on the table,she right away took away my dishes, the pork ribs I was going to eat! No wonder why she questioned me about if that's my drinks,because SHE decided that I must have finished my food,and should go! So I called the other waitress,she reported it to the manager,and the manager came apologize. He took the pork ribs off my bill and send another pork ribs to us.Good damage control! However,the management should make sure those all frontline staff also know what is "customer service".

• Pros: decoration and interior design is good
• Cons: overpriced sparkle water and not good server

10/16/08

delicious tuna

by sharmagirl at Citysearch

I came here on a business lunch and the food was absolutely spectacular. I order one of the special rolls, and ordered an additional one even though I was not as hungry before The service is slow, the bar is not great, the server was a bit rude toi say the least. Considering I was on "lunch" at 4P.M" when it was completely empty and she had 2 other tables besides myself I felt as if the girl didn't know what she was doing. I am more than fond of servers who can recommend dishes and specials rather than spat food on the table for me. Hi, thanks.

• Pros: Good sushi
• Cons: Service

10/03/08

great food at good price

by gat165 at Citysearch

I saw this place on the news this morning and decided to try it . WOW the food was outstanding and the service was excelent ( Brigett). This is a good place for a first date. Very affodable and family friendly. The drinks are a little pricy but very good. I live in New Jersey and would come across the bridge to eat here again. Tell a friend!!!

• Pros: Food , Ambience and price

05/07/08

Never!

by Ronald323 at Citysearch

I think that this place is overrated.I was there lat friday with my wife and i don't think they deserve to get my money.never again.

04/09/08

Fun, go dunring the day or off-hours

by jackson445 at Citysearch

Food is good, fun atmosphere. A bit pricy. Best enjoyed off hours, when they aren't too busy: late afternoon , not a weekend evening.

02/13/08

Overcooked, Overrated

by kenstrauss at Citysearch

I have to admit, so many people told us to go to Ruby Foos...so for a special night with our children, going to Kid's Night on Broadway, we took them to Ruby Foos on Broadway Theater District. We had an early reservation (5:30). The service and host was very good since we called a few times to tell them that we were running late because of bad weather getting into the city and they were very accomodating. I would say that was the only good thing about it. We ordered the crispy chicken lettuce wraps and pork dumplings for appetizer. The pork dumplings were the best thing we ate. The Chicken lettuce wraps had very little chicken to put in the lettuce. We ordered the Pad Thai Chicken and Shrimp, the Ruby Stir Fried Chicken and a house sushi roll (I forgot which one). The chicken and shrimp in the Pad Thai were dry and over cooked as was the chicken in the Stir Fried Chicken (which tasted burnt as well). The sushi roll was not fresh, very dry. I cant imagine that it was just the items we ordered. I would have had a much better chinese meal going to a different restaurant, paying half the price and getting a much better tasting meal.

• Pros: Good Service
• Cons: Awful food

09/10/07

very delicious with excellent service

by ericaloveseric at Citysearch

Went to Ruby Foo's uptown location, it was an early dinner pre show. 6:00 reservation. the place was not crowded at that time. We were offered a table in the window, but i asked if we could sit in the main dining room, which is very dramatic with its sweeping stairway and eclectic Asian decor. The drink called Ruby Foo, was potent and delish. It was brought to the table in the shaker and poured into the frosted martini glass by the server. There was enough for two full drinks in that shaker!! When my glass was almost empty the waitress came over and poured the rest into my glass. That's Great Service. Great food recommendations by the waitress too.We had some Cali rolls, tempura rolls, pork dumplings for app's...all very good and fresh. The main course of the Filet mignong with chinese broccoli was amazing, very tender and flavorful. We told the waitress when we got there that we were going to a show and she made sure the service was prompt and everything was hot and served just right!!! We left around 7:15 and it was getting busy, you can see they were setting up for some big parties....also they have a fun kids menu and were very attentive to the children seated near us.

• Pros: great service, delicious food

09/02/07

Ruby Fooey

by foodysnooty at Citysearch

Fooooey - anyone that knows anything about asian food would agree that this place totally sucked. i've been there with my husband, looking forward to a nice romantic dinner. the place caught our attention by its nice ambience, but that really all it has. as you feel like sitting in a fridge this restaurant is a big rip off and i wouldn't recommend at all to go there. its not more than an overpriced mcdonald-standart place!!!

• Pros: ambience
• Cons: everything else

05/02/07

THe place is GREAT - dont listen to the other reviewer - must be crazy!

by h_vanderbilt at Citysearch

Ruby Foo's Uptown is Incredible! I attended a private event there and it was phenominal. The staff was extremely professional and the food was excellent. They did a cocktail hour downstairs and then a sit down dinner on the top floor - Don't listen to the other reviews! These people are idoits. It's not supposed to be "authentic" Chinese food anyway- This is pan Asian-fusion - get with it people - The place is not a tourist trap at all it is stunning and beautiful!!!!! - the problem is that these so called "real" new yorkers who write negative reviews are always on the look out for the little known out of the way dingy dungeon places that are up and coming and no one knows about- Ruby foo's is well known, dramatic, in your face and bold and it's all on purpose - they want you to feel like youre in a fantasy world. I LOVE this place and have lived in Manhattan on the upper west side for 25 years so believe me, I know good food people! Oh also, try the ruby foo - their cocktail -they are incredible!

• Pros: Decor, menu, ambiance, drinks
• Cons: exterior facade doesnt look like anything special - once you walk through the doors you will be in awe - it's stunning!