Riverside Animal Clinic
New York, NY 10033
Phone: (212) 923-1991
Ratings & Reviews Summary for Riverside Animal Clinic
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User Reviews for Riverside Animal Clinic
08/30/2008 Posted by KittyGrrrl123
Dr. Ramos is insensitive to the animals he cares for, and his clinic pads the bills. Fine for buying products, but if you need to take your animals to a vet, go somewhere else.
08/08/2008 Posted by ABCD5732
After moving to the neighborhood, we decided to take our dog for her annual check up here. It was not a good experience and I would not recommend it. The staff were not well trained in handling scared animals and the doctor continually cut me off. They would not listen when i asked them not to take my dog's temp using the ear instrument because it was stressed her out so much, and continued over and over again to try to use it on her, reducing her to a cowering wreck. We ended up walking out. I later learned that the clinic is not well thought of by other pet owners in the neighborhood who have also had bad experiences there. They seem to have no idea how to interact with animals in a positive way. I would definitely recommend treking to another neighborhood to avoid this place.
Pros: Can't think of any
Cons: Lack of experience handling scared animals, little customer service
1 out of 1 people found this review helpful
07/12/2008 Posted by AprilxXxSugar
I feel the staff is very helpfull. I LOVE going their just because they remember my dogs and me. Everytime I'm their I feel service is given 100%. I know when taking my princess and Fester their that they are being WELL CARED for. At times when I needed their help Dr. Ramos was VERY HELPFULL to my Mother and I GREATLY APPRECIATE THAT. I know NO WHERE ELSE I can get service like I do their.
Pros: ALWAYS AVAILABLE
06/23/2008 Posted by wadsworth
i have been using the services of the riverside animal clinic for over 10 years. I have always been treated like a family member. The staff really understand and cares for your animal like you would. My dog loves this place, boarding her is never stressful because she loves it there. All of the people from the doctor to the walker have been professional and caring. I am very glad i live in Washington heights, it is truly a pet owner dream with the parks available and with such an excellent pet care place. I highly recommend this clinic if you want personal, professional help and advice for any and all your pets.
Pros: always good answers to your question. excellent waiting room
Cons: I am not the only one who feels like this so sometimes it is crowded
