08/28/09

Best Thai in the city

by AmeliaPA

This is the best Thai restaurant that is convenient for me.

Being in the Theater District makes it quite accessible but always busy after work etc.

I usually get the papaya salad and Pad ke Mao noodles (broad and flat). The seafood dishes in general are excellent. It is probably the only restaurant where I'd eat such spicy food.

Highly recommend it based on taste, location and price.

• Pros: Location
• Cons: Always busy

06/17/09

Decent Thai food...

by mcjays199

I've been to Pongsri many times and have found that their portion sizes are fairly inconsistent. Recently I had the lad nar and my friend had the pad thai. Her portion was easily 3 times bigger than mine. It also took 15 minutes to get the change from our check and the waitstaff didn't seem to know who took our money to begin with.

• Pros: Decent food
• Cons: Inconsistent portions, service

03/19/09

Horrible Experience

by SweetLilly

Would you like to be charged THREE times for your meal? If so, Pongsri is the place for you because that is exactly what happened to me. I could tell the waiter was up to no good when he ignored the fact that my lunch friend had already paid his portion of the bill and tried to slip my friend’s order onto my bill. I caught the error and after speaking to the waiter at length, he finally “realized” that my friend’s portion was indeed already paid. When the new check came, it looked ok since it only had my order.

That afternoon, I checked with my bank and saw that the waiter had charged my card 3 separate times…only one charge had the amount of my meal. Infact for a $22 lunch, including my friend’s lunch, the 3 charges totaled almost $50! Right away I went back to the restaurant to speak with the manager and have the wrong charges taken off of my bill… the manager turned out to be the waiter who had served me! He looked the other way like I wasn’t even there while I tried to explain what had happened. When the manager saw I was really upset, he begged me not to report the incident to the bank and that he would “look into it.” Do you really think I trust him after what happened? Yeah right.

• Pros: Example: best croissants in town
• Cons: Extremely rude manager WAY over-charged me.

12/12/08

WORST RESTAURANT EXPERIENCE EVER.

by linyc222

I have been eating out in the city for the past 10 years and had the worst experience at Pongsri. The waitress was VERY RUDE. We ordered medium spicy pad thai, but were given burning hot spicy pad thai which even I, a lover of spicy food, could not tolerate. When we politely asked if anything can be done since we couldnt eat it, we were told by the manager that it's our fault we ordered medium spicy. THEN, to top it all off, we were automatically charged an 18% gratuity for me and 2 friends!

In sum- RUDEST waitress and manager, automatically charged tip regardless of party size, tiny portions.

• Pros: Location
• Cons: rude staff, tiny portions, automatically charged tip regardless of party size

09/23/08

Good Experience

by patrichlmm

This is my favorite Thai restaurant in the city. I've only tried 5 or so, but this one is the winner! My dad lives in Thailand so I've been there a lot, and I've tried a lot of "authentic" Thai food. This is the restaurant that matches those flavors the best.

I've also done the delivery, and it's pretty solid. Except that I still don't understand how delivery fees work.

Anyway, back to the restaurant. The noodle dishes are fantastic. I think I've also gotten a couple of the rice dishes. If you are new to Thai, you cannot go wrong with their Pad Thai. It's well seasoned and tasty (though not spicy)! Just make sure you clarify if you want something spicy -- they can turn it up!

04/23/08

Great Place

by KTazanT

Stopped in on the way to a show and they were very busy..we got our food quick and it was very good seasoned just right and we got out in plenty time to make our show. We will be going back again on our next trip to the city.

• Pros: Great food real Thai
• Cons: A little small but most places are

04/01/08

Bland Pad Thai!

by repeata7

I ordered Pad Thai for pick up and was very dissapointed! The noodles were ok, but it had almost no taste. I'm sure there are much better Thai places nearby...

• Pros: Fast preparation
• Cons: Pad tha was blah

11/12/07

THIS PLACE IS HORRIBLE FOR DELIVERY

by aschrager

I placed an order for delivery at 8pm. They told me 30 to 40 minutes. I called after 1 hour they told me 5 more minutes. I called after an Hour and 10 minutes they told me another 5 minutes. I called after an Hour and 20 minutes and they told me another 15 minutes. The food got here after 1 hour and 45 minutes late. AND IT WAS COLD AND THE WRONG ORDER. AVOID THIS PLACE!!!! Also they tried to give me the excuse that it was a holiday. It was veteran's day.

• Pros: NONE
• Cons: TOOK FOREVER FOR COLD FOOD AND WRONG ORDER!

02/03/07

Great Value, Great Food!!

by phakimpour

The food is great, and the amounts are perfect. In addition to that, the waiters are nice. This all comes with a great value.

• Pros: Everything
• Cons: Nothing

12/29/06

Disappointing Pongsri Location

by b00pi3flak3s

I like Pongsri. I really do. I just don't like this particular location because the service hasn't been as friendly as I've been accustomed to in the other places plus the prices are slightly higher here. Delivery has been better but seriously this place needs some touching up. The food is not impressive, there is plenty more on 9th Avenue that can satiate the Thai lover's palette.

• Pros: Decor
• Cons: Service, Food, Prices