07/08/09

Rude...Rude...Rude

by Bchac

I had the misfortune of going to this place last Wednesday. 7/1/09. The older gentleman "host" seemed to act as if we were doing him a favor by eating there. Service was extremely slow, my sister thought maybe because we were two women, but by the reviews I see, it's just the crappy service. The waiters keep the check books in the back of there pants so when I got the bill I also got the waiters butt sweat. I never complained once until I went to the bathroom. It looked like a toilet had overflown, wet toilet paper all over the floor and just plain gross. I said to the "host" as we were leaving "I think you should check the condition of the bathroom" he literally raised his shoulder and walked by me. I said "excuse me?", he then walked by me again giving me that cold shoulder movement. I have never experienced such rudeness - EVER!!! I am sorry to say that after I left I was so enraged by this I went back into the restaurant, spat on the floor and said "clean this up (explitive)!" Not my finest moment, but have to say it felt good. I would have rather gone to the pizzeria - the food would have been better, they would have be nicer and the place would have been cleaner.

Oh, and their bathrooms weren't handicapped compliant. Guess they care about people in wheelchairs as much as they do everone else!

• Pros: Not one - oh yeah it was close to the theater.
• Cons: Rude, Disgusting bathroom, incredibly slow service!

06/28/09

wow....who knew people could be so unhelpful?????

by jceats79

Alright, well it looked decent enough. Stopped in there before heading to a show. No wait for a table, but we did wait for the older gentlemen posing at the host to acknowledge our presence, and he begrudgingly showed us to a table. It took quite some time for a server to come by, no one ever took our drink orders (it was not too busy at the time). When a server did arrive, he acted odd when we ordered drinks with our food. The drinks came rather quickly, but we were done with our drinks before the food arrived. And when it done, one dish was cold - so they nuked it. We had ordered another round of drinks when the food arrived...the drinks arrived around the same time as the check. The bread - which I normally love... - was stale. chewy. not good. Our server was decent enough, but he did not pay attention to us, and he asked me questions in regards to my mother's order (um, she can speak for herself). All in all, a regretful experience. Did I mention the pink neon lights surrounding the bar???? The only plus that I noticed was that around the time we were finishing up, a bass player and piano player began playing, which would add a lot to the atmosphere. Unfortunately, either due to their placement or to the poor acoustics, you could barely hear them.

I say-don't eat there. It's not worth the aggravation. And the food does not make up for the atmosphere.

=(

• Pros: location....I guess
• Cons: food cold, people unfriendly, service slow...i could go on

05/22/09

BARTENDER IS AN A-HOLE!!!!

by touristtrap

I made the mistake of stopping in for a cup of coffee last Friday night. I also happen to have Parkinson's Disease. The imbicile behind the bar accused me of being "strung out" and said we don't serve coffee at the bar as I watched the woman next to me sip her coffee.

After explaining my condition, not only did he not apologize for being so rude, he still refused to serve me coffee and charged me $3 for a club soda instead.

I have never been so humilated in my life. I don't know this jerk's name, but he has long dark hair, a cheesy p@rn star mustache and wears a chain wallet (is this an Italian Restuarant or biker bar?) Think Adam Morrison on steroids.

Avoid this dump at all costs until he is fired. There are so many better Italian Restuarants in the Theater District that don't hire cave men as bartenders.

• Pros: hopefully the owner reads this and fires him
• Cons: should have been fired already

04/17/07

Never eat here

by chunkybonez

Only went here due to torrential downpour outside. Food was mediocre. Service was very slow: our water glasses were rarely filled, and it took forever to get the check. The waiter didn't seem to care. We are never going back.

• Pros: Food edible, clean
• Cons: Service, ambience

04/07/07

worst service and food

by goshjeez

We had reservations,but I think it didn t matter,the place was empty.When we walked in we were greeted by a dippsy blonde that did not even ask us if we had a reservation.She led us on a tour of the dining room just to lead us back to the same place we started from,one table away.The waiter came to the table and asked us what you like? What a shame that in New York they can t find waiters that speak english.Our waiter looked dirty,his uniform had the whole menu all over him.We waited and waited for our drinks to arrive,by the time they came we figured that the dinner will be at least twice as long.We had our drinks and left.On the way out the dippsy hostess asked us how was our dinner.

• Pros: none
• Cons: waste of time

03/29/07

WAITER PICKS NOSE

by honk2live

We were going to the theatre across the street so we stopped in for dinner.We ordered drinks and waited at least twenty minutes for them to arrive.The waiter looked like he was a cab driver and smelled like one to.He didn t even hand us the menu,he just threw them down in front of us upside down.After ten minutes he came back to the table and just stood there.When the food came to the table two out of five dishes were wrong.We looked for our cab driver-waiter and he was standing along side of the bar picking his NOSE!.He finally came to the table and we asked for the owner.He told us the owner is not here and he does not know who he is.We asked for the manager and he replied why? When we told him of all the bad things that were wrong and him picking his nose in the dining room,he replied that this is his problem and not the managers.We got up and started to walk out and he came yelling and screaming like a wild animal from the Taliban.My wife started to scream and my friend started dialing 911.I grabbed him and pushed him away.It was a street brawl at this point.When I called the restaurant the next day to complain,the person said I would have to talk to the owner about it.When I asked for the owner,she replied you can t.When I asked why she replied because he would not believe this story.I told her I would write the New York Times she replied don t waste your time and she hung up the phone.

• Pros: NONE
• Cons: EVERYTHING,NOSE PICKING WAITER

03/13/07

i am italian, sofia is NOT

by laureng21

this is by far the worst resturant i have ever been too. the ppl in there were albanian/french, (which is fine, if they had some descent tasting food) the food tasted like it was from a 3rd world country. there was a bone on my chicken breast, for what it looked like, decoration?!?!?! very bad food, terrible service. me and my husband thought it was brand new by the terrible service. my main question is.. why on earth did they call it an italian resutrant?! it was far from that. my husband said that he would have perfered a #1 from mcdonalds, while at the resturant (true story) PS: the bathroom was the best seat in the house!!

• Pros: nothing
• Cons: everything

06/08/06

Not picky, but this place sucked

by fitchard

Went to Sofia's after an evening show due to the proximity to the theatre (across the street). The service was slow and quite rude. I considered leaving no tip it was so bad. I was a server during college so I usually tip well but this was very poor service. Food was bland and small portions for the price. I wouldn't go back. Really, there are so many better restaurants in the city don't waste your time. The only (and I mean ONLY) positive was the atmosphere. There was some band playing soft instrumental music.

• Pros: It seemed clean?
• Cons: Small portions, poor service, bland food

12/04/05

No Service

by kmb55

My husband, daughter and I visited Sofia's on December 3 before going to see Movin Out. The staff was rude and service was terrible. We were told they had no coffee because "there was no bus boy." I would not return to this restaurant. The play, by the way, was excellent.

07/05/05

good food, mediocre service

by rlthomas7

My husband and I visited Sofia's before a Wednesday theater matinee. We were seated promptly and our orders were taken quickly. The service was slow, but the food was excellent. Our main complaint was the service - our waiter was surly and slow. But the other servers seemed to be great.