Andrea Bunis Management Inc

08/06/09

Unprofessional, unresponsive and extremely rude

by XavierGuery

They don't return phone calls. They don't return emails. They pretend they did not get them.

They are extremely rude on those rare occasions when you get them on the phone.

Today, I called and was shouted at right from the beginning. When I asked very politely not to be spoken to in that way, I was yelled at by Andrea Bunis herself, I quote "You sent us 9,000 letters" and she hung up on me. I actually sent only 3 emails 2 months ago, one of them they claim they never got.

If I was treating my clients 1% of what I got today, I would have lost all of them.

If the Zero Star rating was possible, that would be my choice.

• Cons: Unprofessional, unresponsive and extremely rude

11/11/08

Setting The Record Straight

by titolumpkin

The previous poster is inaccurate in a couple of areas. Andrea Bunis Mgmt did not suddenly decide to fire the super and porter. The Board of Directors fired both employees because of a physical altercation initiated by the super. There is a zero tolerance policy for violence in the workplace. The locks to all rooms were changed for security reasons after this incident and the keys to these rooms are available from the doorman after signing for them. I don't know if phone calls and/or emails were not returned and I won't comment on this shareholders abrasive personality.

06/04/08

Unprofessional, unresponsive

by hushup

Our building has been under this management for less than one year. Our account manager, Jay Osborne, ignored two voice mails I had left (actually claimed, "I never received any voice mails, I've no idea what you are talking about"), and also said the same about an email I had written, until I begged him to check his mail again (all the while insisting nothing was there- but then, ah! he found it). When the management decided to fire simultaneously our super (in the building for 28 years) and the porter (in the building for a handful of months), they also changed the keys to all the common areas (storage, bikes) and still weeks later residents do not have new keys. An email to question the management on the timing of keys being supplied has gone unanswered, just like the others. When I became agitated on the phone due to the non-responsive nature of our rep, he informed me that I was "unprofessional" and advised me how to act in the future. I suggest this management company learn what professionalism and responsibility mean.

04/04/08

Knowledgeable and Efficient

by CondoVP

We have switched to Andrea Bunis Management and I must say I am very impressed thus far, they have been overseeing our property for about six months. I have seen a tremendous turn around in all facets of the property. They have saved us a substantial amount of money on various contracts, implemented several great new polices, and they?ve even managed to improve the performance of our building staff. We have several large projects coming up and ABM has offered great incite. As a board member I can honestly say that we are all looking forward to the future! Our property manager is Trent White, he is very honest and straight forward. We all feel comfortable letting him run our building, the main reason we changed companies was because we constantly had to micromanage our building. We no longer have to do that! Great Company!

• Pros: Knowledge of their profession, management of funds, 24hr accessibility
• Cons: none

02/17/08

Timely and Accurate Data

by highrisecpa

On the Board of a 100 unit upper east side co-op as treasurer. We hired Bunis Management as managing agent a year ago. Good move. We get our financials on time every month with supporting backup and their budgeting process is detailed to the level of what we do at my Big 4 firm. Any questions the Board has is answered with thought and their advice is spot on. Very professional and hands-on involvement and their presentation at our annual meeting was absolutely marvelous.

• Pros: Timely and accurate information, very transparent, easy to work with
• Cons: none

02/15/08

Excellent Property Managers, Always Available & Helpful

by penthouse101

I live in a 137 unit co-op in Manahattan that Bunis Management runs.They were very helpful to my family during our six month apartment renovation and smoothed out alot of the rough edges with my contractors and the co-op's engineer. They also helped me maintain relations with my neighbors and the Board during what could have been some testy times. They manage the building very well and there is a noticeable difference in how the staff treat the residents compared to our old agent.Would highly recommend without reservation.

• Pros: Excellent Property Managers, Always Available & Helpful
• Cons: None

01/30/08

Unresponsive

by shareholder

They don't return phone calls. They don't get anything done. They keep passing the buck & are extremely rude on those rare occasions when you get them on the phone. Other shareholders agree & we are trying to get them replaced.

• Pros: None
• Cons: Unresponsive & rude

12/28/07

Rude

by residentny

One of the buidlings has been undergoing DAILY construction that is very LOUD for OVER A YEAR and the managment company won't answer questions about which days the construction will be happening (whether it will be on holidays) and when it might end. While I understand that renovations and construction are necessary, yet they have no respect for people who need to work from home and plan their schedules accordingly. Andrea Bunis herself was rude and yelled at me for inquiring about the dates of construction.

• Pros: None
• Cons: Unresponsive office, Rude when able to reach someone, Often closed, Unersponsive to complaints

02/19/06

outstanding condo managers

by bobgene

Fabulous people to work with. Great emergency response and availability.They have a knack for knowing what is really going on in our condo building and are ahead of the curve on all our issues. Very detail oriented managers. Most professional agents we have ever dealt with.

• Pros: emergency respose, professional, available

02/18/06

Reliable Management

by drneil

They are the first company that can really handle our board.

They have been great at handling contracts. Most important, someone always gets back to you when they say they will and that person can answer any question or will get you the answer right away.

• Pros: Honest, nice people, Straightforward