Reviews & Ratings for White Plains Honda

12/12/11

White plains Honda

by joshuaR55

My experience at White plains Honda was a great one. Matt, Alex, and Brandi were extremely professional. They were very well organized, they new there information regarding the vehicle and, for once, I did not feel that any bogus deal was being offered. One thing I dread most going into any car dealership is the long wait. Going into White plains honda, I was in and out with no long wait. My overall experience was the greatest. I was treated very nicely and I definitely look forward to doing business with these individuals again. Thank you SO much guys !

02/28/11

Never Again

by StuB

First they quoted me a monthly lease price and we agreed on $1000 down, with no other fees. When doing the paperwork they jacked the monthly price by over $100. After refusing to pay or sign they reluctantly dropped to the original price. I was rather annoyed but got a new 2011 Honda CRV.

Once I got the keys and left the lot, they proceeded to call me 23 times in 6 hours because they forgot to charge me an additional $500(read the lease more carefully than I did if you do deal with them). Yes I did sign but I was under the assumption I had paid in full and all was good. 23 phone calls in 6 hours? I will never deal with Honda ever again.

11/24/09

Don't waste your time at Westchester Honda

by Don12345

The dealer told me that they had the exact car I wanted. It was available. Silly me. I thought that meant they had the car. In fact, they didn't, but I had to go all the way there to find out. They say that 'in the lot' means they actually have the car, 'available' just means they COULD get it. Gosh, oops. There I was ready to buy.

• Pros: Promises
• Cons: Delivery

10/10/09

The worst place ever

by critic200

First and for most the cars are great, the sales man on the other hand is another story. All they are doing is taking advantage all customers they are the ones who make up there own prices they care nothing about the customer what so ever. There is one person there a Mexican who will over some else deal and take the commission all for him self he is greedy. I have met the manger he is slick the way he talks and sits behind the desk with his car pricing sheet. And the staff there are greedy for money they at some one and say “there goes another sucker” as I heard when I was there. Plus your trade in value they totally rip you off. For example if your car is wroth 6,000 they will give you only half. I would never again go to White Plains Honda.

• Pros: The cars
• Cons: The sales associates

03/02/09

Do not go unless you are willing to pay asking price

by Botir

Just went to White Plains Honda today to buy a Honda Accord.

It was obvious that agents were not aware of their own products and Honda advertised promotions.

After finding a car that I liked I have offered my price (about 20% below their sticker) to start bargaining process.

Reaction of the manager was something I did not expect.

Instead of simply rejecting my offer and/or giving a counteroffer he challenged me of my credibility and said that I was not willing to pay their price probably because I "only had $2 on my bank account".

I saw no point for further conversation and turned away.

Bottom line: stay away and find some decent place with real customer service.

• Pros: non
• Cons: alot

04/02/08

Don't buy from White Plains Honda

by DontBuyWPH

Go elsewhere. Don't buy from White Plains Honda. Inept customer service. Don't know their own product.

07/04/07

Update on My Prior Review

by leprechaunsdad

Regarding my prior review of this dealership, the owner of the dealership has proposed a resolution of my complaint which he has agreed to consummate within the next several days. He sounded like he sincerely did not know the way my situation had been handled. If his proposed resolution is completed as offered, I will be very satisfied with the outcome. I just wish that the sales department had let me speak to this man for 5 minutes two months ago.