Kleinfeld Bridal
New York, NY 10011-3602
Phone: (646) 633-4300
07/08/2008 Posted by kite2
I bought my dress there and it was a HUGE mistake. Please read this if you are considering buying your dress there. When I picked up my dress they told me to hang it over a door and unzip the outer garment bag and keep the internal plastic bag over it. As per their request, I did exactly that for the three days I had my dress before my wedding. About two hours before my ceremony my bridesmaids helped me take my dress out and we put it on the bed to remove the stuffing. When I placed it down I saw BLACK GREASE ON THE FRONT of my dress about four or five inches above the bottom of the dress!!!!!!!!!!!!!!!!! It was staring me in the eye as soon as I took it out of the bag!!!!!! I called them in a panic, and also completely frustrated that I had the dress for three days and I would have known what they did to it, in the steaming and stuffing process, if I hadn't listened to them. They suggested a Tide stick- it didn't work!!! My 10K, never been worn, wedding gown had to be worn with stains all over the bottom. Not only did it cost a fortune but it only needs to be worn once and it should be perfect. It was absolutely devastating. I WOULD NOT RECOMMEND SHOPPING AT KLEINFELD!!!!!
Pros: none
Cons: careless staff, ruined my dress with black grease before I picked it up
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