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Mitchell's Auto Repair

1018 39th St
Brooklyn, NY 11219
Phone: (718) 854-8074

Ratings & Reviews Summary for Mitchell's Auto Repair

What Users are Saying:

  • Clear explanations
  • Accurate quote
  • Finished on time
  • Clean waiting area
  • Trustworthy
5 Star Rating
 
(13 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(1 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(1 reviews)

User Reviews for Mitchell's Auto Repair

5 Star Rating: Highly Recommended

06/03/2008 Posted by andreavigee

We just got our car (a '99 Honda CRV) back today; my husband and I had brought it to 3 other garages, including the dealer, and nobody knew how to deal with the litany of problems we were having with it. The first place wanted to do an engine rebuild, and the dealer just threw parts at the problem, did unnecessary repairs and charged through the roof. Not only did Mitchell and his crew fix the car (which is now driving PERFECTLY), but he also explained everything that he and his crew had done, and even took photos of the process. Mitchell has all of the qualities you would want in a surgeon, a chef, ...or a mechanic. He is intelligent and passionate about his work, he communicates well, and he listens. I can't recommend him enough!

Pros: Great communication, knowledgeable, honest

Cons: small garage; no waiting area in the garage

5 Star Rating: Highly Recommended

05/26/2008 Posted by RaoulM

I brought my 2004 Volvo S80 to have it checked for what I thought might be a problem with my brakes. Based on the reviews I had seen I decided to visit Mitchell. His place was smaller than I expected but the service was world class. We test drove to listen for the sound, he put it up on the lift, checked all four wheels, placed grease on the suspected area where there might be rub, told me I had enough life on all until my 60,000 checkup (I'm at 57,000) and checked what would be needed for my 60,000. I stayed for a good half hour and he charged me nothing but a handshake. My local dealer would have guaranteed charged me $200.00 and given me an estimate for everything they 'found'. Mitchell is a class act and I will recommend him to anyone willing to travel to Brooklyn for great service.

5 Star Rating: Highly Recommended

05/07/2008 Posted by minimazda

I hate going to the doctor, as well as to a mechanic. When the window on my minivan was not working, and there was a banging noise when pressing on my brakes, I really had no choice but to take the car in. After researching for best auto repair service, it narrowed down to Mitchell's Auto Repair. I have to say that Mitchell's personalized service made a dreary experience - well, not so bad. The window part was ordered, fixed and now works great. The banging noise wasn't the brakes at all, and when they put the car on the lift and showed me the broken piece, I was glad that I wouldn't drive around in a dangerous vehicle anymore. That was also fixed right away, and my car feels like new again. From here on, I will always go to Mitchell's Auto Repair for my car, now if I can only find a doctor as good- for myself.

Pros: Very happy with purchase! A+++

5 Star Rating: Highly Recommended

03/04/2008 Posted by guitarmarv

My daughter is in college in Brooklyn, and we live in Atlanta. He took care of my daughter's car like a surrogate dad! He spent all the time needed talking to me long distance so I felt like I really knew what was going on, as well as explaining things to her so that she truly understood what she was paying for. I cannot express how much that means - knowing her car and safety is in good hands and a father's watchful eye so far from home! Mitchell is just the best!

Pros: Fast, totally efficient, on time, no surprises except good ones!

Cons: Absolutely NONE!

5 Star Rating: Highly Recommended

02/26/2008 Posted by bklyneoc

I was very very happy to be referred to Mitchell's Auto Repair. I felt taken care of, not cheated, and told honestly what was going on with my car. He fixed my car as needed, and no more. He told me there was more that could and should be done, but that it wasn't necessary which allowed me to make a decision based on my budget, yet feel that I was safe. He's a great guy, and not out to take advantage of people. He'll fix your car correctly and not do more than needs to be done. I highly recommend Mitchell's.

5 Star Rating: Highly Recommended

01/01/2008 Posted by bonafide7777

Have any of you been disappointed and cheated blind by an auto mechanic ? I have....................and for years. Several mechanics had told me that my 98 Volvo had some serious issues that needed to be resolved before it coud pass inspection,yet I did not trust any mechanic I knew. I was in the grip of desperation ............................. The Volvo dealer surely would have the expertise to repair the auto properly but they are obscenely expensive.............. After some quick research on the Internet I discovered Mitchell's...................a diamond in the rough!!!! Admittedly from a first impression the place does not look like much,yet I am not one to be easily swayed by outward appearences.............and I am so glad I stuck to my decision to use Mitchell. Mitchell turned out to be an expert mechanic who exudes trust ,is extremely personable, yet is very, very reasonably priced. My Volvo did have several serious issues which were quickly and professionately resolved. I eagerly advise anyone who is in need of an expert mechanic who is quick , will treat you and your car with the respect you deserve! wether your car is an expensive foreign luxury car or wether its a beater.......... After years of searching , I have found the expert mechanic I have been looking for.............

Pros: its the mechanic you have been looking for all your life

Cons: its in brooklyn

5 Star Rating: Highly Recommended

12/20/2007 Posted by emburns

This place is a great find. My car was making a low creaking noise getting louder by the day and I didn't know any mechanics in Brooklyn that I trusted. I checked out the reviews on Citysearch and gave Mitchell's repair shop a call. They said to come over as soon as I could get there to take a look--- an hour later a my car was checked out, Mitchell took it on a test drive and took a look on the lift, diagnosing bad stabilizing links. They called to get the parts which arrived seemingly immediately, did the job, replaced a blinker light that was out -- all in less than half an afternoon, at a reasonable price. Mitchell and Tony are the best and I will definitely be a regular customer

5 Star Rating: Highly Recommended

11/09/2007 Posted by jazznart

I have been taking my cars to Mitchell's for more years than I care to recall despite his not being located near my home. He has NEVER disappointed. He, and everyone in his shop, know what they are doing and do it well, efficiently and always at a price that pleases. Mitchell never pads his estimates, never inflates the problem, never cons you on the time it will take to do the job and always deals straight. I have brought him my Fiats, Hondas and Toyotas, each in turn, and felt secure in just leaving the car there and having him check it out and deal with whatever issues he finds. When I return to pick up the car he gives me a price that I am convinced is an honest price. (Yes, I've checked on that from time to time and he has always come out ahead.) I trust him completely; he is a man of honor and integrity. (Also, he is a lot better looking than his photo would have you believe.)

3 Star Rating: Average

11/01/2007 Posted by vacashun

Made an appt with Mitchell's based upon reviews on this site, Mitchell, himself, answers the phone and is very pleasant, helpful and seems knowledgeable. I asked him if he had experience servicing my make of foreign car and he said he had one on the lift that very moment adding that he was very familiar with them. A headlight and brake light were out so that was #1 on my list to replace as well as checking the source of an oil leak and a noisy muffler. I left the car with him first thing in the morning of the day of my appt. By mid day he thought he found the source of the oil leak and said he needed to get the part which he was unable to do that day. The next day, the part still hadn't arrived. On the third day, I told him I needed my car back for the weekend whether repairs were completed or not, and told him I'd return when he had the part in the shop. I drove away with the muffler repaired at a high cost but the 2 lights still out. It was disappointing to me that he didn't replace the light bulbs in that time. I didn't return. My mechanic in my hometown who specilizes in repairs of my make of car is able to diagnose, obtain needed parts and complete repairs of most problems the same day. Maybe I have been spoiled but Mitchell's didn't meet my level of satisfaction.

Response from this business

guilty as charged
Posted on 01/03/2008
I usually make a list of all items mentioned large or small.I most likely failed to jot down the bulbs. Sorry for the oversight.I surely would have popped in the bulbs when you came to pick up the car. I know its all in the details......
5 Star Rating: Highly Recommended

10/13/2007 Posted by flowerchildforever

Thrilled to have found Mitchell. After calling three shops to get an estimate for my clutch on my Subaru Mitchell's price was the best by over $200. I asked him to check out a few other things which turned out to be fine. His phone estimate was accurate to the penny. I was on my way the same day. I will definitely return. Highly recommended.

Pros: trustworthy, efficient, great prices

Cons: no coffee machine

Editor's Review

General repair plus services including oil changes, tune-ups, radiators, timing belts, brakes, transmissions and auto body. Early-morning drop-off is available.  See the full editorial review.

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