Bayside Animal Clinic

03/10/09

Disgrace! The greediest vet I have ever met!!

by assafkar at Citysearch

I came here to spay my dog, I had bought a muffin certificate, muffins . org , which basically means that operation costs were covered. I had once used this certificate and ended up not paying any additional fees. The minute I walked in the door the vet didn't stop offering to do any procedure in book such as dental procedures (that the dog doesn't need since I already took her to an honest vet). The vet also "offered" an "optional" IV infusion that according to his claims might be prevent complication 5% of the time for another 60$, while thinking to myself that such a thing should be left to the surgeons discretion I agreed to pay the extra fee. After the dog was taken away I was presented with an outrages 500$ bill, ballooned with "extra" expenses such anaesthesia , hospitalization and other fees that should be included in the price of the certificate. Since the bill was presented to me after the dog was taken away, I had no choice but to pay the outrages bill. As I have already metioned, I had used the certificate before without paying ant additional fees, certainly not 500$ worth. I have a feeling the personal at terrace animal hospital see it customers as walking money trees that need to be shaken bare.

DO NOT set your foot there.

• Pros: none
• Cons: fees, greed, questionable honesty, inducing demand

09/01/09

DO NOT take your pet here!

by NYCLove2324 at Citysearch

I bought a puppy from Vanity Pups and they throw in "a deal" w/the purchase of your dog that you get free shots & free vet visits for the first 15 or so days of having the new pup. Well the day after I bought my puppy I brought her in b/c she was sneezing and coughing. They diagnoised her w/kennel cough. After they checked her out, the vet prepared a shot and gave it to my puppy. I assumed it was something for the kennel cough. Well I go up to the front counter to get my paper work and they woman tells me I owe $85. They gave my puppy a bordetella shot without my approval. I had argued w/the receptionist b/c I was only in there for her to get checked out for the cough, and aside from that the shot should have been free! She came up w/some story and I wound up paying the money and leaving. To makes matters worse, 3-4 days after the visit my puppy was still sneezing and coughing and it had gotten much worse. I took her to another vet and she was diagnoised w/bronchtis!! The new vet told me to never take my dog back to that vet. I would never go back to this vet if it were the last vet open in the city. They are clueless in there. They will also try to sell you all kinds of stuff that you dont need so if you do go there dont go for the scams. Find a new Vet!

07/06/09

Dr.Charos-BAYSIDE ANIMAL CLINIC! BEWARE

by nyc9002 at Citysearch

I took my parrot to Bayside Animal Clinic in queens b/c he was breathing heavy and not acting normal. The vet told me "you're bird is dying, you must of read the symptoms on the internet". "He's on his last days."I was shocked b/c I had no idea how sick my bird was. I thought he would give him antibiotics. I didn't know that he was that sick. I started tearing up. He suggested to keep him at the valley stream clinic for 48 hours at least. Total Bill would be close to $1000. I couldn't have imagined how expensive that would be, I don't have that much money. I told the nurse I couldn't afford it and she then said, well what can you pay and said we can work with you? Weird huh? They tried giving me a bargain discount of $300 for antibiotics and a culture. As I glanced at the bird cage, I saw that my bird was getting even sicker and closing his eyes. I had a bad feeling inside and knew he was dying. Dr. Charos and the nurse insisted on the clinic and tests. He knew the parrot would die, he's a doctor, of course he knew, but he tried taking my money first. Then they tried to make me feel bad by saying that if you pay us $300 Donation, we will take the bird in and treat him and find a good home for him if you don't want to take care of him!!!! Can you beleive that??? What heartless people! I said no, he's my bird! And after the nurse gave me an atitude and tried to convince me that these are the typical fees for treatiing parrots, she still insisted that I wouldn't take good care of him on my own. I get the rates and fees, but inside I knew something was wrong. They were not being honest with me. I decided to pay the $300 for the meds and culture... Minutes later. Dr Charos performed the culture and my bird screamed and seconds later died instantly of stress. He was very weak. Dr. Charos should have been honest and told me to take him home, that my parrot would not make it. INSTEAD, he wanted my money ($1000) for a parrot he knew deep inside was going to die. Come on, he's been a Vet for how long? Over 10 years?? Unbeleivable. On top of that he said all you have to pay is $65 for the consultation. They collected my money and said so sorry about your parrot. I was crying the whole time. If he wasn't so money hungry and a good person, he would of just told me that I should of brought my parrot in sooner and since I waited too long it was just too late to save him. He never said that. I felt soooo bad. Please choose your Vet with care and investigate his background. Dr Charos was dishonest. He made me think he would help but deep down he knew that my bird would die within hours. He is an experienced doc and must of seen cases as severe as mine. Now I know the symptoms of an ill parrot and will rush him to get checked at the vet as soon as i see any signs. Dr. Charos and his staff just made me feel horrible and by taking him to the vet, that accelerated my parrots death. He would of been better off at home with me and I could of properly sad my goodbyes to him.

• Pros: Rating-negative 1
• Cons: Wanted $$ Greedy

02/09/09

What a disgrace

by ljfan2 at Citysearch

We've been there a number of times because the place we got our puppy said we'd get free shots. Well, that's not true, they charge for every damn thing under the sun. First, we took him for his first vet visit. Got all the shots for which we paid the full amount for. They then hawked a bag of food, and some other things for the dog we didn't need on us. After his (assumed) routine weekly visits for the first 3 weeks, we told them he was scratching himself non-stop. They than tried to sell us some sensative skin shampoo and to try that out. We were a bit skeptical and with the vet assistants attitude of trying to hard sell us, we declined and went to petco to buy sensative skin shampoo, anti scratch spot medication and a whole slew of other sprays. Nothing worked. We went back to the vet after the fecal exam came back positive for some kind of parasite and had to pay for some kind of oral medication. While there they checked his ears and noticed he had "b*gs" in there and that was the source of his scratching. we asked how he got it and they said it was from his mother. They couldn't tell us that from the first visit? After they tried to sell us all that junk, they make us buy some ear medication. Needless to say, as naive first time pet owners we fell into their trap and paid for another visit to make sure the b*gs were cleared out of his ears. After taking our dog to get neutered somewhere else we like morons, went back to the Bayside vet clinic and got his annual checkup with shots. They tried to get us to get 10 different shots and admitted after we prodded them that many of the shots were unneccessary. They asked us for a fecal exam, so we gave them one. They said, "if you don't hear from us, than there's nothing wrong". Some kind of service, eh? WHAT A JOKE THIS PLACE IS. By the way, don't let the vet clip the dogs nails, they charge $25 for that and don't even clip the hind legs!

• Pros: Nothing
• Cons: Dirty. The prey on naive first time pet owners

01/23/09

THE WORST ANIMAL HOSPITAL IN QUEENS

by theger at Citysearch

I had brought my cat to Bayside, Animal Clinic to get her teeth cleaned and was told she would have to get test's done before going under anesthesia. Well the tests were done but no-one ever bothered to look at them until after she was pronounced dead. When I had called to see how she was doing, the nurse asked me why I was calling, not knowing that my cat was under respiratory distress at that time. I received a phone call the next morning advising me she was dead. They never took time to look at the tests to find out that she was diabetic, instead, put her under anesthesia and the cat did not make it. DO YOURSELF A FAVOR, DON'T USE THIS ANIMAL CLINIC. And to boot, insisted on getting paid for the services they rendered. Makes you think twice huh.

• Pros: none

12/02/08

My puppy was very sick and they sent her home...twice!

by yakyak70 at Citysearch

I am not a happy customer and my puppy has paid the price! Dr Charo...cleared my puppy to be sold from Vanity Pups on 11/21/08, two days later I had to bring by puppy to Bayside Animal Clinic to be checked out because she was listless, not eating, had "the run s" and a runny nose. Dr Charo sent her home with antibiotics. A few days after that I had to bring her back again because she still wasn't eating, still listless, still had "the run s" and her runny nose got worse! Again, Dr Charo gave her additional antibiotics and sent her home! I was up the entire night with her and she continued to get worse, by morning I brought her to my own vet in Middle Village and within minutes of seeing my vet she was diagnosed with pneumonia and dehydration, this didn't happen overnight...Dr Charo should have seen less than 24 hours before when I had my puppy in his office at Bayside! Please do not patronize this animal hospital, take your animals elsewhere if you want them to be healthy, happy pets! At this time I dont have an outcome for my puppy I had to return her to Vanity Pups Boutique because she was just so sick and should never have been sold to me!

• Pros: none
• Cons: Dr Charo

11/19/08

Vanity Pups

by PGB3 at Citysearch

Pat B.

Whitestone, NY

1 star rating11/18/2008

Got a great dog here, very cute curly haired Cockapoo puppy,looked like a mini sheep dog. Price ok for Bayside but no bargain. Very nice informative saleswoman. Helpful in first few days with new owner questions. Dog came with a grooming discount so I brought it back after some months (it's hair was matted). I asked Michael to keep the dog "shaggy" and he said with the matting (mainly underside) they would have to cut close. He suggested a dematting which took longer and cost more. I asked for a regular trim but to keep the face, head and back as long as possible as my children liked the dog that way. My wife picked the dog up later and it was shaved bald from nose to tail. Even the face ears and legs where matting wasn't a question. Someone had taken clippers and run over the dog like a sheep being fleeced. The dog looked terrible. I called Michael and asked if I hadn't been clear. He said that he "did what he had to do" and I must have misunderstood him. He needed to cut the dog that close "so it can grow out the way it's supposed to look". I could understand trimming the matted underbelly or sides, but they did everything against my stated instructions. I assume they were busy and this was faster then doing a professional job. I might see getting a dog here but would not recommend the grooming or spa. Stay away from their vet also.

09/23/08

Great experience

by laurier444 at Citysearch

I took my sick kitten in with very little notice. There was a kind of long wait, but the staff members were all very nice and helpful. The vet was professional and knowledgeable. My kitten is now doing so much better.

• Pros: friendly staff, effective treatment
• Cons: long wait

05/30/08

great vets that truely care

by pettrain at Citysearch

First off I have been a client for 16 plus years and can not thank them enough. CVA provides 24 hour care @ their Valley Stream location with an actual doctor caring for the patients.[ this is rare and unheard of in our area ] Unfortunately we have had to use the emergency service many times and is how I found them in the first place. The facility and staff have always been incredible. I highly reccomend you visit and take the tour they offer.They have such compassion and dedication to our loved ones and it is obvious. My complete and extended familly uses them or one of their other offices and feel the same. If low budget or cut corner care is what your looking for this is not the place to come. It can get expensive when problems occur, but as I have learned over the years you get what you pay for. Our pets are part of our family and we only seek the best care available as I do for myself. It is great to see people who love their work and it shows.

pros great doctors and staff

24 hour care

state of the art facilities

great hours and multi location

treat wildlife and school pets for free

above and beyond charity work in their local communities

very busy and great place to meet fellow pet lovers

always a cornicopia of different types of pets [ fur, scales, shells, and feathers ]

cons long wait sometmes

04/28/08

Your Pet's DEATH TRAP

by NipsFromNyc at Citysearch

When i bought my Puggle @ Vanity Pups (a pet store one block from Bayside Animal Clinic that have deals with eachother). He was throwing up every single day, including the day that we got him. He was throwing up almost 8 times a day, without fail. We brought him to Bayside Animal Clinic. There, he was supposed to have his "Free visit" courtesy of Vanity Pups...but i ended up paying $90 for some Purina Puppy Chow, a shampoo that they "highly reccomended" that was $15, and some other stuff i didnt need.

I went there twice, (never again, since the service was horrible) but each time, they tried to sell me shampoo's, brushes, toothbrushes, medicine, a $100 fee for someone to ANALYZE an XRay of my dogs stomach. One night, the throwing up was violent, so we took him to an animal hospital in long island. There, they said his lungs were cloudy and he may have pneumonia, he was very sick. He was given some antibiotics and we went home. 8 hours later, we were in Bayside Animal Clinic and they said, "nothings wrong with him, he's healthy, his lungs are clear." He said my dogs lungs were clear, looking at the same Xray that the animal hospital (not affiliated with Vanity Pups) was saying his lungs were cloudy and he was sick.

BAYSIDE ANIMAL CLINIC will cover for it's friends at Vanity Pups.. My dog was severely sick & Bayside Clinic told me he wasnt. We brought him to an entirely new vet, New Hyde Park animal hospital, who claimed that all the medicines that Bayside was giving my dog was useless and he tossed them in the garbage right in front of me. He gave us completely new medications & food. My dog has been fine since and he's the light of my life. I'm just scared that something else might pop up. I'm pretty sure Vanity Pups get theirs from puppy mills.

By the way, my neighbor across the street has a puggle and experienced the exact same thing as me, with Vanity & Bayside.

• Pros: parking in back
• Cons: expensive, they try to sell you products, bad service, horrible credibility