Paragon Acura
Woodside, NY 11377
Phone: (888) 455-8285
Ratings & Reviews Summary for Paragon Acura
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User Reviews for Paragon Acura
08/02/2008 Posted by wilhem
I Was offered a deal on a MDX and I informed them that I had to think it over, which was ok by them. 15 minutes later, I call them on the phone and said that I agree and will go there the next day to close the deal. Nightmare starts when salesperson says to wait 10 minutes the following day. She ignores me for 2 hours. I went 3 days in a row each time it was a different story. They refused to give me the deal. The worst experience ever. This dealer is dishonest and they couldn't care less for your budget. They are sharks and are out to get every cent they can off you.
Pros: Acura makes good cars, which you can fortunately get elsewere.
Cons: big time liars from the manager on down.
07/17/2008 Posted by james12232
i bought used certified car from them and in the final bill they add $2600 for warranty i told them to remove it and salesman told me he will take care of it.now its been 3 months after somany calls and complain to head department nothing happen and finally he call me and told me that he can't remove that.$15,000 CAR COST ME $23,450 after adding somany hidden fees.biggest mistake bought used car from them.also gave me temporary registration which is expire and i got ticket and i call them they transfer to message machine.very bad customer service.i will never recommend to anyone to buy from them.first of all car they advertise when you there they will tell you ohhh it sold because price was so cheap.scam !!!!! scam!!!!
Pros: GOOD CARS BUT SOMANY HIDDEN FEES YOU SHOULD JUST BUY NEWONE !!!
Cons: THEY WILL NOT TELL YOU THE FINAL PRICE UNTIL YOU SIGN EVERYTHING SCAM!!
06/23/2008 Posted by kweewee
Made an appointment to have vehicle serviced and the morning of the appointment I receive an automated call stating that my appointment is for the next day?!? When I called to find out what was going on, since I had to take a day off to bring the vehicle in, the service department told me that they moved my appointment. How is that for customer service? They notify you the morning of the appointment to let you know that they moved your appointment to the next day without even considering the lengths you may have taken to make it on your appointed time. Will never do business with this company again. Be warned!
Pros: Nice showroom vehicles
Cons: Terrible service
