The Mercer Hotel

04/06/08

Mercer Hotel Has Perfected the Art of Rudeness

by NowBeNice

The Mercer Hotel is in a great location and a great building. My compliments end there. The price of the place is insane and some members of the hotel's staff think they are God's gift to humanity. They are rude, arrogant and unsmiling. Why? I've stayed in so many great hotels that are made great by the service. This one lives off its location, facility, and high-visibility clients. Why anyone would ever return to this place eludes me. It is like eating at a high-priced restaurant where the food is no good, but the ambiance is nice. If a luxury hotel comes with great sheets but rude service, what good is it? Really, unless rude people make you feel self-important, look for an alternative hotel that comes with a smile.

• Pros: I love SOHO and this is at the heart of SOHO. The lobby is very nice to sit in.
• Cons: Worst 'luxury hotel' service ever. Even the general manager is all too self-important.

04/14/07

Cool Location

by jen415

I loved my experience here! Great! My only complaint would be the size of the rooms in comparison to the price. Overall, my experience was great and I love the Soho shopping!

• Pros: Location
• Cons: Small Rooms

03/15/06

Nice romantic getaway in the city

by jasonh23

When requesting a romantic getaway the Mercer Hotel provided us with champagne and rose petals. The continuously surprised us every step of the way. The amenities were fantastic, great robes, fabulous bathroom supplies, and a great mini bar. The room service is fast, reasonable and delicious. Naromi really helped us out and was fantastic!

• Pros: great luxury for the , huge DVD library, impeccable service

09/25/05

I liked the MUSE, too!!

by mispo

Nice place, but I would certainly not say to stay away from the Muse! The Muse is in an EXCELLENT location, within walking distance from just about everything people come to NY for! The Prescriptives bath products in the Muse's beautiful bathroom are the icing on the cake! Both exceptional, albeit expen$ive place$.....

03/04/05

A pristine, historic celeb favorite in the heart of Soho.

by Contributor

Housed in a Romanesque Revival building, this hotel has the kind of minimalist interior that causes the non-hip to wonder if the place is still under construction. It caters to the ceelbrity set and the fashionable types who follow them around. There are only 75 rooms, some with fireplaces, and some overlooking the courtyard. Natural fibers, warm woods and, in many rooms, leather banquettes set the tone. Guests can relax in the library, the lobby that doubles as a lounge, the bar, or the highly rated below-ground restaurant, Mercer Kitchen, owned by local celeb chef Jean-Georges Vongrichten.

03/30/03

High End Low Profile

by fgutzwiller

The Mercer is the best hotel in New York for people how got the few extra dollars to spend for an exclusive downtown setting without the package deal people. Strong L.A crowd (homeless fashion attitude). Being at the hotel also gives you access to the Submercer which still maintains a good underground existence. Room service from the Mercer Kitchen is unmatched. Go for the wasabi pizza when you check in.

• Pros: Style, Service, Food
• Cons: Facilities, Price, SOHO Freak Show

01/05/03

SO not worth it!!!!!

by JKHCC

Hotel was so lame! We went for a getaway even though we live in Manhattan. Room was tiny and starck, and stuffy. Someone kept knocking on our door, there were no DO NOT DISTURB signs. TV did not work. They changed our room finally. Food was great though. Wall Street Regent is THE place to go for a couple!! This place was not worth the price.

• Pros: Food
• Cons: room size, room decor

11/11/02

Heaven

by newyorkerklg

Staying at the Mercer is really a treat. The room was heaven from the extra large bathtub to the superior amenities. The hotel is in a great location in SoHo and the Mercer Kitchen has amazing food. It was romantic and fun. I couldnt have been more pleased.

09/20/02

showers alone worth the price!

by countrybumpkin

I stayed at the Mercer over a year ago and still think about it. The room was gorgeous - corner, huge windows. Best shower ever! Staff was terrific, breakfast very good. I'll definitely stay again.

• Pros: easy to get to, large rooms/decor, DUAL SHOWERS
• Cons: price - past my norm

09/13/02

Awesome

by jblnyc

This place is so peaceful, not like the hip hotels/nightclubs that are popping up everywhere. This place will last. The staff is excellent, particularly the people at the front desk.